HP Pro 4300 C9H70UT C9H70UT#ABA manual Diagnostics menu Values Explanation

Diagnostics menu

Administrators can use this menu to isolate parts and to troubleshoot jam and print-quality issues.

The following section lists the settings and their possible values in the Diagnostics menu. The default value for each setting is the one that has an asterisk (*) next to it.

Table 40. Diagnostics menu

Item	Values	Explanation
PRINT EVENT LOG	No values	Press the SELECT (	) button to generate a list of the
	available.	50 most recent entries in the event log. The printed event
		log shows the error number, page count, error code, and
		description or personality that was in use when the event
		occurred.
SHOW EVENT LOG	No values	Use the UP ARROW (	) button or the
	available.	DOWN ARROW ( ) button to scroll through the event log
		contents.
PAPER PATH TEST	No values	Generate a test page which is useful for testing the paper-
● PRINT TEST	available.	handling features of the printer.
PAGE
	● PRINT TEST PAGE	Press the SELECT (	) button to start the paper-path test
● SOURCE		using the source (tray), destination (output bin), duplex,
● DESTINATION		and number of copies settings that you set in the other
● DUPLEX		items on the Paper Path Test menu. Set the other items
● COPIES		before choosing PRINT TEST PAGE.
	● SOURCE	Select the tray for the paper path that you want to test. You
	ALL TRAYS	can select any tray that is installed. Select ALL TRAYS to
	TRAY 1	test the paper path for every tray. (Paper must be loaded in
	*TRAY 2	the selected trays.)
	TRAY [N]

●DESTINATION Select the output bin for the paper path that you want to

ALL BINS	test. You can select any output bin that is installed.
*STANDARD OUTPUT	Optional bins (stacker or stapler/stacker bin) must also be
	correctly configured. Select ALL BINS to test the paper
OPTIONAL BIN 1
	path for every bin.
● DUPLEX	Determine whether or not the paper goes through the
*OFF	duplexer during the paper path test. This item is available
ON	only if the duplexer is installed.
● COPIES	Set how many sheets of paper are used from each tray
*1	during the paper-path test. If you are testing the stapling
10	function of the optional stapler/stacker (DESTINATION item
50	OPTIONAL BIN 1), you must select 10 copies.
100
500

248 Troubleshooting Q2431-90912