HP Pro 4300 C9H70UT C9H70UT#ABA manual Functions to OFF, Tray 2 feed rollers on

Table 42. Numerical printer messages (continued)

Message	Description	Action
13.98.00	● The face-up tray was opened	1.	Remove any jammed media
OPEN INPUT TRAYS THEN OPEN AND	when the printer was attempting		from the paper path.
CLOSE TOP COVER	to send a page to the duplexer.	2.	Open and close the top
	● A page shorter than 200 mm	3.	cover.
	(7.87 inches) was sent to the		Disconnect all optional
	duplexer.	4.	paper-handling accessories.
	● A page less than 120 mm		Replace the feed and
			separation rollers. See
	(4.72 inches) in width was sent to
			“Tray 2 feed rollers” on
	the duplexer.
			page 141 (this procedure
	● A multi-feed paper jam has
			includes the separation
	occurred.
			roller).
		5.	Replace the
			DC controller PCA. See
			“DC controller PCA” on
			page 181
20	The printer has received more	1.	Press the SELECT (	) button
INSUFFICIENT MEMORY	data from the computer than fits in		to resume printing.
For help press	the available memory.	Note: A loss of data will occur.
		2.	Reduce the complexity of the
alternates with			print job to avoid this error.
		3.	You might be able to print
20			pages that are more complex
INSUFFICIENT MEMORY			if you add memory to the
To continue press			printer.
21	The printer cannot process the	1.	Press the SELECT (	) button
PAGE TOO COMPLEX	page quickly enough.		to process the page.
For help press		Note: A loss of data will occur.
		2.	Make the page contents less
alternates with			complex and re-send the
			print job.
21
PAGE TOO COMPLEX
To continue press
22	The printer’s EIO card in slot X	1.	Press the SELECT (	) button
EIO X BUFFER OVERFLOW	has overflowed its I/O buffer		to resume printing.
To continue press	during a busy state.	Note: A loss of data will occur.
		2.	Check the configuration of
			the EIO card and the host
			computer.
		3.	If this error message persists,
			replace the EIO card.
22	The printer’s parallel buffer has	1.	Press the SELECT (	) button
PARALLEL I/O BUFFER OVERFLOW	overflowed during a busy state.		to resume printing.
For help press		Note: A loss of data will occur.
		2.	Check the parallel I/O
alternates with			configuration. Set HIGH
			SPEED to NO and ADVANCED
22			FUNCTIONS to OFF.
PARALLEL I/O BUFFER OVERFLOW		3.	Replace the formatter PCA.
To continue press			See “Formatter assembly” on
			page 161.

Q2431-90912 Chapter 7 Troubleshooting 281