HP Pro 4300 C9H70UT C9H70UT#ABA manual Service approach, Parts and supplies, Support

Service approach

Repair of the printer normally begins with the use of the printer’s internal diagnostics in conjunction with the troubleshooting procedures that are described in chapter 7. When a faulty part is located, repair is generally accomplished by assembly-level replacement of field- replaceable units (FRUs) (listed in chapter 8). Some mechanical assemblies might be repaired at the subassembly level. Hewlett-Packard does not support replacement of components on printed circuit boards.

Parts and supplies

Ordering information

Chapter 8 of this manual contains FRU and accessory part numbers. Replacement parts can be ordered from the HP Services. Go to http://www.hp.com/go/parts for information about ordering service parts in your area. Go to http://www.hp.com/go/partsinfo for the online HP service parts identification tool (HP PartSurfer).

Use only the accessories that are specifically designed for this printer. Order accessories from an authorized service or support provider, or online at http://www.hp.com (for more information, see chapter 8).

Related documentation and software

Order documentation and software from the sites listed in table 14.

Support

Table 14. Technical support websites

HP Connect Online.	http://www.connect-online.hp.com
(for HP partners)	HP Connect Online is an Internet site that is created
	exclusively for our partners. You can easily find all the HP
	information that you need for your daily business. And you
	can get it earlier than from any other site.
HP Customer Care Online.	http://www.hp.com
Software drivers, support	Select your country/region in the “select a country or
documentation, and answers to	region” field on the web page. Select the support block.
frequently asked questions.
HP Technical Training.	USA: http://www.partner.americas.hp.com
Classes and schedules.	Canada: http://www.canada.hp.com
	Asia: http://partnercare.asiapac.hp.com
	Latin America: http://www.conecta.latinamerica.hp.com
Parts.	Ordering: http://www.hp.com/go/parts
Parts information.	Identifying: http://www.hp.com/go/partsinfo

28 Service approach Q2431-90912