HP Pro 4300 C9H70UT C9H70UT#ABA manual See Paper-path

Table 42. Numerical printer messages (continued)

Message	Description	Action
13.XX.YY	A jam exists in the media path.	1.	Press the HELP (	) button for
JAM			detailed information about
For help press			clearing the jam.
		2.	Press the UP ARROW ( )
			button and the
			DOWN ARROW (	) button to
			step through the instructions.
		3.	If the media is folding into an
			accordion shape, make sure
			the shutter on the print
			cartridge opens as you insert
			the cartridge. Replace any
			defective print cartridge.
		4.	For information about how to
			resolve a jam, see the
			specific numerical error
			codes in this table (the
			following 13.XX.YY error
			codes are not in numerical
			sequence).
		5.	See “Paper-path
			troubleshooting” on page 295
			in this chapter.

Q2431-90912 Chapter 7 Troubleshooting 275