Table 41. Alphabetical printer messages (continued)

Message

Description

Action

 

 

 

 

RAM DISK DEVICE

The RAM disk had a critical failure

1.

Turn the printer power off,

FAILURE

and can no longer be used.

 

and then on again.

 

 

2.

If this error persists, a

alternates with

 

 

defective DRAM DIMM might

 

 

 

be installed in the printer (on

READY

 

 

the formatter). Replace the

For menus press

 

 

DRAM DIMM(s). The

 

 

 

procedure for replacing a

 

 

 

DRAM DIMM is the same as

 

 

 

replacing a firmware DIMM.

 

 

 

See “Firmware DIMM” on

 

 

 

page 160.

 

 

 

 

RAM DISK FILE

The printer received a PJL file

1.

Printing can continue.

OPERATION FAILED

system command that attempted

2.

Turn the printer off and then

 

to perform an illogical operation

 

on to delete the message

alternates with

(for example, a command to

 

from the display.

 

download a file to a nonexistent

3.

If this error persists, a

READY

directory).

 

problem might exist with the

For menus press

 

 

software application.

 

 

 

 

RAM DISK FILE

The RAM disk is full.

1.

Delete files and then try

SYSTEM IS FULL

 

 

again, or turn the printer off

 

 

 

and then on to delete all the

alternates with

 

 

files on the RAM disk.

 

 

2.

If the message persists,

READY

 

 

increase the size of the

For menus press

 

 

RAM disk by adding

 

 

 

additional memory DIMMs.

 

 

 

RAM DISK IS

The file system device is

To enable writing to the RAM disk,

WRITE PROTECTED

protected and no new files can be

turn off the write protection by

 

written to it.

using the device storage manager

alternates with

 

in the HP Web Jetadmin software.

READY

 

 

 

For menus press

 

 

 

 

 

 

RECEIVING

A firmware upgrade is in progress.

CAUTION

UPGRADE

 

Do not turn the printer off until the

 

 

printer returns to the ready state.

 

 

The printer will be damaged if the

 

 

power is turned off during a

 

 

firmware upgrade.

 

 

 

 

REINSERT DUPLEXER

The duplexer is not functioning.

1.

Turn off the printer.

 

 

2.

Remove and then reinstall

 

 

 

the accessory.

 

 

3.

Turn on the printer.

 

 

4.

Check the rear accessory

 

 

 

power connector.

 

 

5.

If the error persists, replace

 

 

 

the duplexer.

 

 

 

 

266 Troubleshooting

Q2431-90912

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HP Pro 4300 C9H70UT C9H70UT#ABA manual See Firmware Dimm on