Troubleshooting tools

Press the SELECT () button to open the menus. Use the UP ARROW () button or the DOWN ARROW ( ) button to scroll through the menus that appear. For more information about control panel menus, see “Control-panel menus” on page 39. The high-level menus appear in the following order:

RETRIEVE JOB

INFORMATION

PAPER HANDLING

CONFIGURE DEVICE

DIAGNOSTICS

SERVICE

Information pages

1.Press the SELECT () button to open the MENUS.

2.Press the DOWN ARROW button to scroll to INFORMATION.

3.Press the SELECT () button to select INFORMATION.

4.Press the DOWN ARROW () button to scroll to a listed information page. The following pages are available:

Menu map

Configuration

Supplies status

File directory

Usage page

PCL and PS font list

5.Press the SELECT () button to select and print the selected information page.

The informational pages for the printer are also available in the embedded Web server. Not all information pages are discussed in detail in this manual. For more information, see the

HP LaserJet 4200/4300 Use Guide. The information pages include the following.

Menu map: A menu map shows how individual items are configured within the high-level (user-set values) menus. The last page of the menu map series describes instructions about how to use the control-panel buttons. Print a menu map before changing printer settings or before replacing the formatter assembly.

Configuration page: The configuration page lists printer configuration information. For example, the printer serial number and tray size settings appear on the configuration page. Print a configuration page before servicing the printer to help restore values after servicing the printer.

Supplies status: This page shows the levels of the printer supplies, a calculation of the number of pages that can be printed before the supplies are replaced, and cartridge-usage information.

File directory: This page provides information about files on the ramdisk or installed EIO disk drives and flash DIMMs if those memory accessories are installed.

Usage page: The usage page is only available if an optional hard disk is installed. It provides useful accounting information (for example, the number of pages of various paper sizes that have been used and data that can be used to calculate toner usage).

PS or PCL font list: This page lists the fonts that are installed in the printer memory. This page also lists fonts on an optional hard-disk accessory or flash DIMM if those memory accessories are installed.

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HP Pro 4300 C9H70UT C9H70UT#ABA manual Troubleshooting tools, Information pages