HP Pro 4300 C9H70UT C9H70UT#ABA Is continuously illuminated, Amber, Stapler unit on, Menus on

Table 42. Numerical printer messages (continued)

Message	Description		Action
66.12.XX	A stacker or stapler/stacker error		1.	Press the HELP (	) button
OUTPUT DEVICE FAILURE	has occurred.			for detailed information.
For help press			2.	Press the UP ARROW ( )
	XX Description			button and the
Note:	01	output-lift roller or paddle		DOWN ARROW (	) button to
The stacker or stapler/stacker LED	motor error		3.	step through the instructions.
is continuously illuminated in	02	jogger-motor error		Turn the power off.
	03	stapler-motor error	4.	Verify that the stapler/stacker
amber.
				is installed correctly and that
				its electrical connector is
				seated in the connector on
				the printer.
			5.	Turn the power on.
			6.	If the error 66.12.03 persists,
				replace the stapler unit. See
				“Removing and replacing the
				stapler unit” on page 60.
			7.	If other errors messages
				persist, replace the stacker or
				stapler/stacker.
68.X	One or more printer settings that		1.	Press the SELECT (	) button
PERMANENT STORAGE ERROR	were saved in the nonvolatile			to continue.
For help press	storage device are invalid and		2.	Turn the printer off and then
	have been reset to the factory			on.
alternates with	default. Pressing the SELECT ( )		3.	Check the printer settings to
	button should clear the message.			determine which settings
68.X	Printing can continue, but behave			have been changed. See
PERMANENT STORAGE ERROR	unexpected in response to the			“Settings and defaults” on
To continue press	changed settings.			page 38 and “Control-panel
				menus” on page 39.
	X	Description	4.	Perform a NVRAM
	0 onboard NVRAM			initialization. See “NVRAM
	1	flash DIMM or hard drive		initialization” on page 251.
			5.	Replace the formatter
				assembly. See “Formatter
				assembly” on page 161

292 Troubleshooting Q2431-90912