Supported types of media

The printer supports the following types of paper and other print media:

plain

preprinted

letterhead

transparency

prepunched

labels

bond

recycled

color

card stock

rough

envelopes

Guidelines for using paper

For best results, use conventional 75- to 90-g/m2(20- to 24-lb) paper. Make sure that the paper is of good quality, and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. If you are unsure what type of paper you are loading (such as bond or recycled), check the label on the package of paper.

CAUTION

Some paper might cause print-quality problems, jamming, or damage to the printer.

Symptom

Problem with paper

Solution

Poor print quality or toner

Too moist, too rough, too smooth, or

Try another kind of paper, between

adhesion.

 

embossed.

100 to 250 Sheffield, 4 to 6 percent

 

Ragged edges.

moisture content.

 

Faulty paper lot.

Change the fuser mode. See “Print Quality

 

 

 

submenu” on page 46.

 

 

 

 

Dropouts, jamming, curl.

Stored improperly.

Store paper flat in its moisture-proof

 

 

 

wrapping.

 

 

 

 

Increased gray background

Too heavy.

Use lighter paper.

shading.

 

 

Use a higher toner density setting. See

 

 

 

“Print Quality submenu” on page 46.

 

 

 

 

 

Too smooth.

Use less smooth paper.

 

 

 

 

Excessive curl.

Too moist, wrong grain direction, or short-

Problems with feeding.

grain construction.

Use the rear output bin.

Turn the paper stack over in the tray.

Use long-grain paper.

Store paper in a drier environment.

Change the fuser mode. See “Print Quality submenu” on page 46.

Note

Do not use letterhead paper that is printed with low-temperature inks, such as those used in some

 

types of thermography.

 

Do not use raised letterhead.

 

The printer uses heat and pressure to fuse toner to the paper. Make sure that any colored paper

 

or preprinted forms use inks that are compatible with the printer’s temperature of 230° C (446° F)

 

for 0.05 second.

 

Avoid using paper that has been damaged from being previously used in a printer or copier. (Do

 

not print on both sides of envelopes, transparencies, or labels.)

 

 

14 Printer description

Q2431-90912

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HP Pro 4300 C9H70UT C9H70UT#ABA Supported types of media, Guidelines for using paper, Symptom Problem with paper Solution