Table 41. Alphabetical printer messages (continued)

Message

Description

Action

 

 

 

SIZE MISMATCH

The tray is loaded with media that

1. Adjust the side and rear

TRAY XX=<SIZE>

is longer or shorter in the feed

paper guides against the

For help press

direction than the size setting for

paper. From the control

 

the tray.

panel, set the tray 1 paper

alternates with

 

size to the media size that will

 

 

be used in tray 1.

READY

 

2. If the media being used is

For menus press

 

Letter, A4, Executive, B5 JIS,

 

 

A5, or Legal size, the tray

 

 

switch should be set to

 

 

“standard.” Set the tray switch

 

 

to “custom” for all other

 

 

media sizes. The custom size

 

 

switch must be set before the

 

 

size can be selected at the

 

 

control panel.

 

 

3. Print a configuration page

 

 

and verify that the tray size

 

 

settings match the actual tray

 

 

settings. If the settings do not

 

 

match, verify that the tray size

 

 

sensors are correctly

 

 

functioning. If they are not,

 

 

replace the media-size

 

 

sensors (SW102, SW801, or

 

 

SW1). See figure 213 on

 

 

page 336, figure 217 on page

 

 

340, or figure 220 on page

 

 

343. Verify that the sensor

 

 

“fingers” inside the tray are

 

 

engaging the tray sensor

 

 

correctly. See “Tray 2, 500-,

 

 

1,500-sheet feeder media

 

 

size detection” on page 83.

 

 

4. Replace the indicated feeder

 

 

control PCA. For the

 

 

500-sheet feeder, see

 

 

“500-sheet feeder

 

 

control PCA” on page 207.

 

 

For the 1,500-sheet feeder,

 

 

see “1,500-sheet feeder

 

 

control PCA” on page 220.

 

 

5. Replace the

 

 

DC controller PCA. See

 

 

“DC controller PCA” on

 

 

page 181.

 

 

 

STANDARD OUTPUT BIN FULL

The top (standard) output bin is

1. Empty the top output bin.

Remove all paper from bin

full and must be emptied.

2. If the error persists, verify that

 

 

the output bin

 

 

sensor (PS104) is operating

 

 

and that the sensor arm can

 

 

freely move. See figure 213

 

 

on page 336.

 

 

 

268 Troubleshooting

Q2431-90912

Page 288
Image 288
HP Pro 4300 C9H70UT C9H70UT#ABA manual Sheet feeder, Control PCA on, See 1,500-sheet feeder