Table 38. Power-on defect or blank display (continued)

Problem

Action

 

 

The fan works, but the control-panel display is

1. Print an engine test. “Engine test page” on page 254

blank.

2. If the engine test is successful, perform the following

 

steps in order.

 

Reseat the control panel and formatter connector. See

 

“Control-panel assembly” on page 157 and “Formatter

 

assembly” on page 161.

 

Replace the control panel cable. See “Control-panel

 

assembly” on page 157.

 

Replace the control panel assembly. See

 

“Control-panel assembly” on page 157.

 

Replace the firmware DIMM. See “Firmware DIMM” on

 

page 160.

 

Replace the formatter. See “Formatter assembly” on

 

page 161.

 

3. If the engine test is not successful, remove the

 

formatter and attempt to perform the engine test again. If

 

the engine test is successful with the formatter removed,

 

replace the formatter. See “Formatter assembly” on

 

page 161. If the test is not successful with the formatter

 

removed, replace the DC controller PCA. See

 

“DC controller PCA” on page 181.

 

 

238 Troubleshooting

Q2431-90912

Page 258
Image 258
HP Pro 4300 C9H70UT C9H70UT#ABA manual Power-on defect or blank display