HP Pro 4300 C9H70UT C9H70UT#ABA manual Printer has detected that an If the print cartridge appears

Table 41. Alphabetical printer messages (continued)

Message	Description	Action
NON HP CARTRIDGE	The printer has detected that an	1. If the print cartridge appears
DETECTED	HP print cartridge is currently	to be an authentic HP
	installed.	cartridge, try installing
	If a new HP cartridge has been	another HP print cartridge
	installed, this message appears	that has the same shipment
	for about 20 seconds and then is	lot number. If this clears the
	replaced by the READY message.	error message, return the
		print cartridge that you
		removed to the supplier as
		defective.
		2. If the error message persists,
		the print cartridge might be a
		fraudulent cartridge.
		3. If the error message persists,
		the memory chip on the print
		cartridge (location J600)
		might be defective or the
		connector might be defective.
		4. The DC controller PCA might
		be defective. Replace the
		DC controller PCA. See
		“DC controller PCA” on
		page 181.
		NOTE:
		Printer repairs that are required
		as a result of using non-HP print
		cartridges are not covered under
		the HP warranty.
NON HP CARTRIDGE	The printer has detected that a	1. If the print cartridge appears
DETECTED	non-HP print cartridge is currently	to be an authentic HP
	installed.	cartridge, try installing
alternates with		another HP print cartridge
		that has the same shipment
READY		lot number. If this clears the
For menus press		error message, return the
		print cartridge you removed
		to the supplier and report that
		it is defective.
		2. If the error message persists,
		the print cartridge might be a
		fraudulent cartridge.
		3. If the error message persists,
		the memory chip on the print
		cartridge or the connector
		(location J600) might be
		defective.
		4. The DC controller PCA might
		be defective. Replace the
		DC controller PCA. See
		“DC controller PCA” on
		page 181.
		NOTE:
		Printer repairs that are required
		as a result of using non-HP print
		cartridges are not covered under
		the HP warranty.

264 Troubleshooting Q2431-90912