Table 42. Numerical printer messages (continued)

Message

 

Description

Action

 

 

 

 

 

 

 

40

 

A connection with the card in

1.

Press the SELECT (

) button

EIO X BAD TRANSMISSION

EIO slot X has been broken

 

to resume printing.

To continue press

 

abnormally.

Note: A loss of data will occur.

 

 

 

 

2.

Check that all of the cables

 

 

 

 

 

are connected to the

 

 

 

 

 

EIO ports and that the

 

 

 

 

 

EIO board is seated properly.

 

 

 

 

3.

If possible, print to another

 

 

 

 

 

network printer to verify the

 

 

 

 

 

network is working properly.

 

 

 

 

4.

Check the configuration of

 

 

 

 

 

the EIO card.

 

 

 

 

 

5.

If this error message persists,

 

 

 

 

 

replace the EIO card.

 

 

 

 

 

41.3

 

The media that is loaded is longer

1.

If the incorrect size was

UNEXPECTED SIZE IN TRAY XX

or shorter in the feed direction

 

selected, cancel the job or

For help press

 

than the size that is configured for

 

press the HELP ( ) button to

 

 

the tray.

 

gain access to help.

alternates with

 

 

 

2.

Press the UP ARROW ( )

 

 

 

 

 

button and the

 

41.3

 

 

 

 

DOWN ARROW (

) button to

LOAD TRAY XX: [TYPE] [SIZE]

 

 

 

step through the instructions.

For help press

 

 

 

3.

Print a configuration page

 

 

 

 

 

and verify that the tray

 

 

 

 

 

settings match the media in

 

 

 

 

 

the tray. See “Configuration

 

 

 

 

 

page” on page 241.

 

 

 

 

4.

Verify that the pre-feed,

 

 

 

 

 

top-of-page, and fuser

 

 

 

 

 

delivery- sensors

 

 

 

 

 

 

(PS102, PS103, PS108) are

 

 

 

 

 

operating and the sensor

 

 

 

 

 

flags can move freely. See

 

 

 

 

 

“Location of printer switches

 

 

 

 

 

and sensors” on page 336.

 

 

 

 

5.

Replace the

 

 

 

 

 

 

DC controller PCA. See

 

 

 

 

 

“DC controller PCA” on

 

 

 

 

 

page 181.

 

 

 

 

 

 

 

41.X

 

A printer error has occurred.

1.

Press the SELECT (

) button

PRINTER ERROR

 

 

 

 

to continue or press the

For help press

S

X Description

 

HELP ( ) button for more

 

 

1

unknown misprint error

 

information.

 

alternates with

 

2

beam-detect misprint error

2.

If the message persists, turn

 

 

4

no VSYNC error

 

the printer power off and then

41.X

 

7

feed-delay error

 

on again.

 

PRINTER ERROR

 

9

signal-noise error

3.

If these errors becomes a

To continue press

 

 

 

 

frequent problem, replace the

 

 

 

 

 

DC controller PCA. See

 

 

 

 

 

“DC controller PCA” on

 

 

 

 

 

page 181

 

 

 

 

 

 

 

 

282 Troubleshooting

Q2431-90912

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HP Pro 4300 C9H70UT C9H70UT#ABA manual Description