Table 38. Power-on defect or blank display

Problem

Action

 

 

The power cord is not plugged into the wall

Make sure that the power cord is firmly plugged into the

receptacle and connected to the printer.

wall receptacle and connected to the printer.

 

 

Proper power is not available.

Measure the voltage at the outlet. If necessary, plug the

 

power cord into another circuit outlet.

 

 

The power switch is off.

Set the switch to the on position. You should hear the

 

switch toggle. If the front right-side cover has been

 

removed recently, make sure that the rod connecting the

 

power supply switch moves as you toggle the switch.

 

See the reinstall note in “Right-side cover” on page 149.

 

If the printer still does not turn on, the power switch

 

might be defective.

 

1. Remove the power supply.

 

2. Measure the resistance between the two terminals

 

of the power switch (SW1) by applying the tester

 

probes to the terminals. The resistance must be low

 

(under 1 KΩ) when the power is turned on, and high

 

(over 6 M) when the switch is turned off.

 

3. Replace the power supply, if necessary.

 

 

The overcurrent/overvoltage detection circuit is

Wait for more than two minutes before turning the printer

activated.

back on.

 

 

A fuse is blown.

1. Check the fuses (FU1 and FU2) on the power

 

supply.

 

2. Replace the power supply if necessary.

 

 

The main cooling fan (located on the left side of

An operational fan indicates the following:

the printer) does not turn on when the printer is

AC power is present in the printer.

started.

DC power supply is functional (24V, 5V, and 3.3V are

 

being generated).

 

The DC controller’s microprocessor is functional.

 

If the fan is not working:

 

1. Turn the printer off and remove the formatter.

 

Disconnect the optional accessories.

 

2. Turn the printer on and check the fan again.

 

If the fan is still not working:

 

1. Verify that the fan is connected to the power supply.

 

2. Replace the fan. See “Main cooling fan (left side)” on

 

page 168.

 

3. Replace the power supply assembly. See “Power

 

supply” on page 188.

 

4. Replace the DC controller. See “DC controller PCA”

 

on page 181

 

Note:

 

The fan only operates during the initial startup and while

 

printing, and when the temperature inside the printer is

 

too high. If the temperature is too high, the fan turns on

 

to cool the inside of the printer.

 

 

Q2431-90912

Chapter 7 Troubleshooting 237

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HP Pro 4300 C9H70UT C9H70UT#ABA manual Power-on defect or blank display Problem Action