HP Pro 4300 C9H70UT C9H70UT#ABA manual Component errors

Component errors

Note		Component errors will cause a control panel message to appear on the control-panel display. For
		more information about these messages, see “Alphabetical printer messages” on page 258 and
		“Numerical printer messages” on page 274.
	Table 80. Component error troubleshooting
		Possible cause	Recommended action(s)
		The jogger mechanism or	● Inspect the jogger mechanism. See “Location of the stacker and stapler/
		motor (M1102) is defective	stacker motors and solenoids” on page 346. If necessary, replace the
		(stapler/stacker only).	stapler/stacker.
		The paddle mechanism or	● Inspect the paddle mechanism. See “Location of the stacker and stapler/
		motor (M1101) is defective	stacker motors and solenoids” on page 346. If necessary, replace the
		(stapler/stacker only).	stapler/stacker.
			● The stapler/stacker PCA is defective. Replace the stapler/stacker.
		Stapler mechanism or	● The stapler unit has failed. Replace the stapler unit. See “Maintaining the
		motor (M1104) is defective	stapler unit” on page 60.
		(stapler/stacker only).	● The stapler/stacker PCA is defective. Replace the stapler/stacker.
		The 13.12.07 JAM IN THE	● The staples are defective. Replace the staple cartridge.
		STAPLER message appears	● The stapler unit is defective. Replace the stapler unit. See “Maintaining
		on the control-panel display	the stapler unit” on page 60.
		but there is no jam in the	● The stapler/stacker PCA is defective. Replace the stapler/stacker.
		stapler unit (stapler/stacker
		only).
		The STAPLER LOW ON	● There are no staples in the staple cartridge. Replace the staple
		STAPLES or STAPLER OUT	cartridge. See “Loading staples” on page 62.
		OF STAPLES message	● Replace the stapler unit. See “Removing and replacing the stapler unit”
		appears on the control-panel	on page 60.
		display but there is a staple	● The stapler/stacker PCA is defective. Replace the stapler/stacker.
		cartridge in the stapler unit
		(stapler/stacker only).
		A 13.XX.YY JAM message	● The inlet sensor (PS1101) lever does not move smoothly or is damaged.
		appears on the control panel	See“Location of the stacker and stapler/stacker switches and sensors” on
		display but there is no visible	page 345. Inspect the inlet sensor. Verify that the sensor lever can move
		jam in the stacker or	freely.
		stapler/stacker.	● The delivery sensor (PS1102) lever does not move smoothly or is
			damaged. See“Location of the stacker and stapler/stacker switches and
			sensors” on page 345. Inspect the delivery sensor. Verify that the sensor
			lever can move freely.
			● If necessary, replace the stacker or stapler/stacker.
		The OUTPUT PAPER PATH	● The door open switch (SW1101) is damaged or defective. See“Location
		OPEN message appears on	of the stacker and stapler/stacker switches and sensors” on page 345.
		the control-panel display but	Replace the stacker or stapler/stacker.
		the jam access and stapler	● The stapler/stacker PCA is defective. Replace the stacker or stapler/
		unit doors are closed.	stacker.
		The OPTIONAL BIN 1 FULL	● The paper full sensor (PS1106) is damaged or defective. See“Location
		message appears on the	of the stacker and stapler/stacker switches and sensors” on page 345.
		control-panel display but the	Replace the stacker or stapler/stacker.
		bin 1 is empty.	● The stapler/stacker PCA is defective. Replace the stacker or stapler/
			stacker.

Q2431-90912 Chapter 7 Troubleshooting 331