HP Pro 4300 C9H70UT C9H70UT#ABA manual Alphabetical printer messages, See DC controller PCA on

Alphabetical printer messages

Note	Not all messages are described in the tables; the messages that are not listed are self-explanatory.
	Table 41. Alphabetical printer messages
	Message	Description	Action
	ACCESS DENIED	An attempt has been made to	Contact the network systems
	MENUS LOCKED	modify a printer menu item, but	administrator to change settings.
		the network systems
		administrator has enabled the
		control-panel security
		mechanism. The message will
		disappear shortly, and the printer
		will return to the ready state.
	BAD DUPLEXER CONNECTION	The duplexer is not functioning.	1.	Turn off the printer.
			2.	Remove and then reinstall
				the accessory.
			3.	Turn on the printer.
			4.	Check the rear accessory
				power connector.
			5.	If the error persists, replace
				the duplexer.
	BAD ENVELOPE FEEDER CONNECTION	The envelope feeder is not	1.	Turn off the printer.
		functioning.	2.	Remove, and then reinstall
				the accessory.
			3.	Turn on the printer.
			4.	Check the front accessory
				power connector.
			5.	If the problem persists,
				replace the envelope feeder.
	CANNOT DUPLEX Check rear bin	The printer cannot perform the	1.	Close the face-up bin before
	or	duplex function.		sending a duplex print job.
	CANNOT DUPLEX Check paper		2.	Replace the duplexer.
			3.	Replace the
				DC controller PCA.
				See “DC controller PCA” on
				page 181.
	CARTRIDGE FAILURE	The print cartridge contains part	1.	Try to remove the sealing
	For help press	of the sealing tape.	2.	tape.
	alternates with			If the sealing tape cannot be
				removed, insert a new print
	RETURN FOR REPLACEMENT			cartridge and return the faulty
	For help press			print cartridge for
				replacement.
	CHOSEN PERSONALITY NOT	The printer job language	1.	Press the HELP (	) button for
	AVAILABLE	(PJL) encountered a request for a		detailed information.
	For help press	personality that did not exist in the	2.	Press the UP ARROW ( )
		printer. The job is aborted and no		button and the
	alternates with	pages print.		DOWN ARROW (	) button to
				step through the instructions.
	CHOSEN PERSONALITY NOT
	AVAILABLE
	To continue press

258 Troubleshooting Q2431-90912