HP Pro 4300 C9H70UT C9H70UT#ABA manual 60.4, Is off

Table 42. Numerical printer messages (continued)

Message	Description	Action
60.4	The tray 4 lifter-motor is not	1.	Turn the printer off and then
TRAY 4 LIFTER MOTOR FAILURE	functioning.		on.
		2.	If the error persists. turn the
	Tray 4 can be a 500-sheet feeder		printer off.
	or 1,500-sheet feeder accessory.	3. Verify that the tray 4 lifter
			wire-harness is fully seated in
			its connector on the
			sheet feeder PCA.
		4.	Replace the tray 4 lifter
			assembly. See “500-sheet
			feeder lifter-drive assembly”
			on page 209 or “1,500-sheet
			feeder lifter-drive assembly”
			on page 222.
		5.	Replace the tray 4 feeder
			controller PCA. See
			“500-sheet feeder
			control PCA” on page 207 or
			“1,500-sheet feeder
			control PCA” on page 220.
62	No system (firmware image) was	1.	Turn the printer off and then
NO SYSTEM	found.		on.
To continue turn off then on		2.	Reseat the firmware DIMM,
			in slot J1. See “Firmware
			DIMM” on page 160.
		3.	Replace the firmware DIMM.
			See “Firmware DIMM” on
			page 160.
		4.	Replace the formatter
			assembly. See “Formatter
			assembly” on page 161.
64	A scan-buffer error has occurred.	1.	Turn the printer off and then
PRINTER ERROR			on.
For help press		2.	If the message persists,
			replace the formatter
alternates with			assembly. See “Formatter
			assembly” on page 161.
64
PRINTER ERROR
To continue turn off then on
66.00.15	The stacker or stapler/stacker was	1.	Turn the printer power off.
EXTERNAL DEVICE FAILURE	removed and then replaced while	2.	Verify that the stacker or
	the printer power was on.		stapler/stacker is installed
Note:			correctly.
The stacker or stapler/stacker LED		3.	Turn the printer power on.
is off

Q2431-90912 Chapter 7 Troubleshooting 291