HP Pro 4300 C9H70UT C9H70UT#ABA manual Paper-path troubleshooting, Jam locations

Paper-path troubleshooting

Overview

If a jam message appears on the printer control-panel display, look for jammed paper or other print media in the locations that are indicated in the following figure. Then see the tables in this section for information about clearing the jam. You might need to look for media in locations other than those specified in the jam message. If the location of the jam is not obvious, look first in the top-cover area underneath the print cartridge.

When clearing jams, be very careful not to tear the jammed media. If a small piece of media is left in the printer, it could cause additional jams. If jams are a recurring problem, see “Persistent jams” on page 298.

Note	After you have cleared the jammed media, you must open and then close the top cover to clear
	a jam message.

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1	6

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4

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3

Figure 206.	Jam locations
	1.		Top-cover and print-cartridge areas
	2.		Optional envelope feeder
	3.		Tray areas (tray 1, tray 2, and optional trays)
	4.		Optional duplexer
	5.		Fuser area
	6.		Output areas (top, rear, and optional stacker or stapler/stacker)
	7.		Optional stacker or stapler/stacker
Note		Loose toner might remain in the printer after a jam and cause poor print quality. Print quality will
		improve after a few pages are printed.

Q2431-90912 Chapter 7 Troubleshooting 295