IBM RS/6000 SP 1-20

Table1-6. SP Switch2 error conditions (continued)

Error # Device Message LinkMessage Description and Action

0 Uninitialized Uninitialized Description: Switch adapter has not been initialized.

Processor node may not recognize adapter due to hardware

failure or bad software configuration.

Action:

1. If there are any other errors in the

/var/adm/SPlogs/css0/p0/out.top file on the primary

node, address those errors first.

Note: If the problem is on all nodes in the frame, check

for any hardware problems with the switch assembly.

Also check for switch-to-switch problems on all jacks of

the switch assembly.

2. If all the nodes are uninitialized except for the primary

node, verify that the primary node is connected to the

correct port.

3. Have customer verify that the correct switch software is

installed and running on the problem node. rc.switch

starts the fault_service_Worm_RTG_CS daemon.

Note:

vIf the daemon starts, go to 6

vIf the daemon does not start, go to 4

vWhen working with a two-plane SP Switch2 system,

add the adapter name to the command, as follows:

rc.switch -a

<adapter_name>

4. If you:

vAre not certain that the problem is hardware related,

go to the

Parallel System Support Programs for AIX:

Diagnosis Guide

(GA22-7350)

vAre certain that you have a hardware problem, go to 5

5. If you get no result, try swapping in another switch

adapter.Repeat step 3. If you get a result, the problem

is probably resolved; repeat “Step 0620-001”on

page1-17 for next problem or go to “Step 0620-021” on

page1-27 to verify fix.

6. The problem is probably the switch assembly. Go to

“Step 0620-004” on page 1-22.

−1 N/A Link is not

operational

Link is retiming

Description: Possible hardware problem.

Action: Go to “Step 0620-004”on page 1-22.

−2 N/A Wrap plug is

installed Description: Initialization detected a wrap plug or cable

rather than the expected cabling.

Action: Repeat “Step 0620-001”on page 1-17 for next

problem or go to “Step 0620-021”on page 1-27 to verify fix.

−3 Device has been

removed from

network because

of a bad signature

Link is not

operational

Link failed to time

Description: Possible hardware problem.

Action: Go to “Step 0620-004”on page 1-22.

Switch Function (MAP 0620)

1-20 RS/6000 SP: SP Switch2 Service Guide

Contents

Main Page Page Page Contents iv Figures Page Tables Page Safety and environmental notices Safety notices (in English) SPSFD003 SPSFD002 SPSFD001 x Caution notices xii SPSFC016 SPSFC017 SPSFC018 Laser safety information Laser Compliance Environmental notices Product recycling and disposal Page About this book RS/6000 SP: SP Switch Service Guide RS/6000 SP: POWER3 SMP High Node Service Guide RS/6000 SP: SMP Thin and Wide Node Service Guide RS/6000 SP: 604 and 604e SMP High Node Service Guide Users responsibilities : Diagnosis Guide xvi Parallel System Support Programs for AIX How to use this book Chapter 1. Maintenance Analysis Procedures (MAPs) Switch MAPs Switch description and problem determination (MAP 0590) 1-2 Page Step 0590-001 Step 0590-002 1-4 Step 0590-003 Page Table1-1. Switch Problem Diagnostics (continued) Switch supervisor communications (MAP 0595) 1-6 Table1-2. SP Switch2 supervisor LED indications Step 0595-001 Step 0595-002 Step 0595-003 Step 0595-004 Step 0595-005 Step 0595-006 Step 0595-007 1-8 Step 0595-008 Step 0595-009 Switch environment (MAP 0600) Step 0600-001 Step 0600-002 Step 0600-003 Step 0600-004 1-10 Table1-4. Fan Failure Diagnostics Step 0600-005 Step 0600-006 Step 0600-007 Step 0600-008 1-12 Step 0600-009 Step 0600-010 Switch power (MAP 0610) Step 0610-001 Step 0610-002 Step 0610-003 Step 0610-004 Step 0610-005 1-14 Step 0610-006 Step 0610-007 Step 0610-009 Step 0610-010 Step 0610-011 Step 0610-012 Step 0610-013 Step 0610-017 Step 0610-018 1-16 Step 0610-019 Step 0610-020 Switch function (MAP 0620) Step 0620-001 Diagnosis Guide PrimaryNodename Diagnosis Guide Step 0620-002 Step 0620-003 1-18 b. Return to Step 0620-001 on page1-17. Table1-6. SP Switch2 error conditions Table1-6. SP Switch2 error conditions (continued) 1-20 <adapter_name> Parallel System Support Programs for AIX: Diagnosis Guide Table1-6. SP Switch2 error conditions (continued) Step 0620-004 1-22 Step 0620-005 Step 0620-006 Step 0620-007 Step 0620-008 Step 0620-009 Step 0620-011 1-24 Table1-8. Service Request Numbers (SRNs) for SP Switch2 adapters (continued) Step 0620-012 Table1-9. Switch Problem Priority Listing Step 0620-013 Step 0620-014 Step 0620-015 1-26 Step 0620-016 Step 0620-017 Step 0620-019 Step 0620-020 Step 0620-021 not 1-28 Chapter 2. Locations Naming standard for RS/6000 SP components Format structure Example of format structure Frame (WWW) Location diagrams of the RS/6000 SP components Front and rear views of RS/6000 SP frame Figure 2-2 shows a front view of the RS/6000 SP multi-switch frame. 2-4 Figure 2-3on page 2-5 shows a rear view of the RS/6000 SP frame locations. SP Switch Frame Locations - Front View ABC Figure 2-2. Front view of multi-switch frame locations Frame locations Frame (FRA) 2-6 Page Page Page Table2-1. External cable routing Cable routing in a multi-switch frame (F/C 2032) 2-10 Switch data cables SP Switch2 data cables Table2-2 describes the attachment locations and routing for the internal SP Switch2 data cables. Table2-2. SP Switch2 data cable chart 2-12 Chapter 3. Service procedures Personal ESD requirements Tools and files overview Table3-1. Service procedure tools 3-2 <adapter_name> Table3-2. Setup output files Using the css.snap script css.snap file structure Files collected by css.snap 3-4 Table3-4. SP Switch2 log files (continued) css.snap file package names yymmddhhmmss 3-6 Hostname Disk space handling Self-test Conditions Switch supervisor status verification using Perspectives Opening a switch pane Checking switch status Base code verification Updating the SP Switch2 supervisor code 3-8 Removing and restoring switch resources Removing an SP Switch2 from the active configuration Administration Guide RS/6000 SP: System Service Guide Restoring an SP Switch2 to the active configuration Using Perspectives to fence and unfence nodes attached to the switch Fencing nodes 3-10 not Unfencing nodes Replacing an SP Switch2 from service position Resetting the clock and bootlist after servicing a node Running diagnostics on a switch port 3-12 Chapter 4. FRU removals and replacements Handling static-sensitive devices SP Switch2 service procedures SPSFC002 4-2 Removing a fan assembly Replacing a fan assembly Removing a power supply Replacing a power supply Removing the LED bracket assembly Replacing the LED bracket assembly 4-4 Removing the switch supervisor card Replacing the switch supervisor card Removing an interposer card 4-6 Replacing an interposer card Removing the switch planar Replacing the switch planar Removing the 48 V dc circuit breaker assembly 4-8 Replacing the 48 V dc circuit breaker assembly Removing the LED power extension cable Replacing the LED power extension cable 4-10 Chapter 5. Parts catalog Page Table5-1. SP Switch2 assembly (view 1) Page Table5-2. SP Switch2 assembly (view 2) Page Table5-3. Switch cables SP Switch2 Frame (F/C 2032) FRONT 5-8 Table5-4. SP Switch2 Frame (F/C 2032) Page Table5-5. F/C 2032 frame extender SP Switch2 Frame Model 556 and F/C 2034 5-12 Table5-6. SP Switch2 Frame Model 556 and F/C 2034 Page Table5-7. Model 556 and F/C 2034 frame extender Page Notices Trademarks Electronic emissions notices Federal Communications Commission (FCC) statement European Union (EU) statement A-2 United Kingdom telecommunications safety requirements Notice to customers For installations in Japan: Electromagnetic interference (EMI) statement - Taiwan Radio protection for Germany Page Index Numerics A B C D H I X-2 L M S T U V Page Readers comments Wed like to hear from you Readers Comments Wed Like to Hear from You IBMR ___________________________________________________________________________________________________ GA22-7444-03 BUSINESS REPLY MAIL