Inova OnTimeTM owner manual Product Warranty, Repair and Return

Inova OnTime Digital Clock Owner's Manual

Section 11: Product Warranty

Inova Solutions warrants the Inova Digital Clock to be free from defects in material and workmanship during a one-year period. The Warranty begins on the date the unit is shipped from Inova Solutions.

Inova Solutions liability under this Warranty is limited to repairing or replacing, at Inova Solutions’ option, the defective equipment and providing upgrade version changes for firmware. In cases of repair, the product must be returned to an authorized Service Center.

This Warranty does not apply if repairs are required due to acts of nature beyond Inova Solutions’ control (such as, but not limited to, lightning strikes and power surges), misuse, damage, neglect, or if repairs/modifications have been made or attempted by anyone other than personnel authorized by Inova Solutions.

IN NO EVENT WILL INOVA SOLUTIONS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES FROM THE SALE OR USE OF THIS PRODUCT. THIS DISCLAIMER APPLIES BOTH DURING AND AFTER THE TERM OF THE WARRANTY. INOVA SOLUTIONS DISCLAIMS LIABILITY FOR ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A SPECIFIC PURPOSE.

Repair and Return

To obtain service under this Warranty, contact Inova Solutions at (888) 637-1079 or at the address below during the Warranty period to receive a Return Material Authorization (RMA) number and shipping instructions. Then ship the product believed to be defective, transportation prepaid, for inspection.

Inova Solutions will not be responsible for dismounting and remounting of Inova Digital Clocks, for unauthorized returns, or for returns that do not list the RMA number and quantity returned on a packing list attached in plain view on the outside of the shipping container.

Ship to:

Inova Solutions

110 Avon Street Charlottesville, VA 22902 Attn: RMA XXXXXXX

Typical equipment repair or replacement time is seven (7) business days, plus shipping times. One-way shipping is the Customer's responsibility. Inova Solutions will return ship the equipment by the same means it was received.

All claims based on information publicly available at time of printing. All other product or service names mentioned in this document may be

trademarks of the companies with which they are associated. © 2007 Inova Solutions. All rights reserved. 6.12.2007 page 22