Insignia 29400403A Maintaining, Troubleshooting, Clear, AUDIO, RECEIVER, RECEIVER, Category, ON/ STANDBY, Problem/Possible Solution

Insignia NS-HTIB51A 5.1 Channel Home Theater System

Maintaining

To clean this receiver, wipe with a soft, dry cloth. If the surfaces are extremely dirty, use a soft cloth dipped in a soap and water solution or a weak detergent solution.

•Never use alcohol, paint thinner, or benzine to clean this receiver.

•Before using a chemically treated cloth, read the instructions that came with the cloth carefully.

Troubleshooting

If a problem occurs, run through the following table before contacting Insignia.

If the problem persists, attempt to solve it by switching the receiver off and on again. If this fails to resolve the problem, contact Insignia. Under no circumstances should you attempt to repair the receiver yourself as this could void the warranty.

To reset the receiver to its factory defaults, turn it on and, while holding down VCR/DVR, press ON/ STANDBY. Clear appears on the display and the receiver enters Standby mode.

On the receiver

Note that resetting the receiver will delete your radio presets and custom settings.

To reset the remote control to its factory defaults, while holding down RECEIVER, press and hold down AUDIO until the remote indicator lights (about three seconds). Within 30 seconds, press RECEIVER again.

Remote indicator

RECEIVER button

AUDIO button

Notes

•The receiver contains a microcomputer for signal processing and control functions. In rare situations, severe interference, noise from an external source, or static electricity may cause it to lockup. If this happens, unplug the power cord from the wall outlet, wait at least five seconds, and then plug it back in again.

•Insignia is not responsible for damages (such as CD rental fees) due to unsuccessful recordings caused by the unit’s malfunction.

•Before disconnecting the power cord from the wall outlet, set the receiver to Standby.

Category	Problem/Possible Solution
	AUDIO Problems
No power	• Connect the cord securely.
	• Check the outlet using a lamp or another appliance.
The STANDBY	• Remove the power cord from the wall outlet immediately.
indicator flashes red
	Disconnect all speaker cables and input sources, and then
	leave the receiver with its power cord disconnected for one
	hour. After that, reconnect the power cord and set the
	volume to maximum. If the receiver stays on, set then the
	volume to minimum, disconnect the power cord, and
	reconnect your speakers and input sources. If the receiver
	turns off when you set the volume to maximum, disconnect
	the power cord, and contact your Insignia dealer.
No sound	• Make sure that the digital input source is selected properly.
	• Make sure that all audio connecting plugs are pushed in all
	the way.
	• Make sure that the inputs and outputs of all components are
	connected properly.
	• Make sure that the polarity of the speaker cables is correct,
	and that the bare wires are in contact with the metal part of
	each speaker terminal.
	• Make sure that the input source is properly selected.
	• Make sure that the speaker cables are not shorting.
	• Check the volume. The receiver is designed for home theater
	enjoyment. It has a wide volume range, allowing precise
	adjustment.
	• If the MUTING indicator is flashing on the display, press the
	remote control MUTING button to unmute the receiver.
	• While a pair of headphones is connected to the PHONES
	jack, no sound is output by the speakers.
	• If there is no sound from a DVD player connected to HDMI
	IN jack, check the DVD player’s output settings, and be sure
	to select a supported audio format.
	• Check the digital audio output setting on the connected
	device. On some game consoles, such as those that support
	DVD, the default setting is off.
	• With some DVD-Video discs, you need to select an audio
	output format from a menu.
	• If your turntable uses an MC cartridge, you must connect an
	MC head amp, or an MC transformer.
	• Make sure that none of the connecting cables are bent,
	twisted, or damaged.
	• Not all listening modes use all speakers.
	• Specify the speaker distances and adjust the individual
	speaker levels.
	• The input signal format is set to PCM or DTS. Set it to Auto.
Only the front	• When the Stereo or Mono listening mode is selected, only
speakers produce
	the front speakers and subwoofer produce sound.
sound
	• Check the Speaker Configuration.
Only the center	• If you use the Dolby Pro Logic II Movie, Dolby Pro Logic II
speaker produces
	Music, or Dolby Pro Logic II Game listening mode with a
sound
	mono source, such as an AM radio station or mono TV
	program, the sound is concentrated in the center speaker.
	• Make sure the speakers are configured correctly.
The surround	• When the T-D (Theater-Dimensional), Stereo, or Mono
speakers produce
	listening mode is selected, the surround speakers produce
no sound
	no sound.
	• Depending on the source and current listening mode, not
	much sound may be produced by the surround speakers. Try
	selecting another listening mode.
	• Make sure the speakers are configured correctly.
The center speaker	• When the Stereo or Mono listening mode is selected, the
produces no sound
	center speaker produces no sound.
	• Make sure the speakers are configured correctly.
The subwoofer	• When you play source material that contains no information
produces no sound
	in the LFE channel, the subwoofer produces no sound.
	• Make sure the speakers are configured correctly.

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