Insignia NS-AV511 Category, Category, Problem/Possible Solution, Problem/Possible Solution

					Insignia NS-AV511 Surround Sound Receiver
				Category	Problem/Possible Solution
Category	Problem/Possible Solution
		AUDIO Problems		There’s no sound	• Check the digital audio output setting on the connected
				with a certain signal	device. On some game consoles, such as those that support
No power
	• Connect the cord securely.			format
					DVD, the default setting is off.
	• Check the outlet using a lamp or another appliance.
					• With some DVD-Video discs, you need to select an audio
The STANDBY	• Remove the power cord from the wall outlet immediately.				output format from a menu.
indicator flashes red					• Depending on the input signal, some listening modes
	Disconnect all speaker cables and input sources, and then
					cannot be selected.
	leave the receiver with its power cord disconnected for one
	hour. After that, reconnect the power cord and set the			No 5.1 playback	• You can not always select all of the listening modes,
	volume to maximum. If the receiver stays on, set then the
					depending on the number of the speakers connected.
	volume to minimum, disconnect the power cord, and
	reconnect your speakers and input sources. If the receiver			The volume cannot	• Check to see if a maximum volume has been set.
	turns off when you set the volume to maximum, disconnect			be set to 79	• After the volume level of each individual speaker has been
	the power cord, and contact your Insignia dealer.				adjusted, the maximum volume may be reduced.
No sound	• Make sure that the digital input source is selected properly.				• When the levels of each speaker have been adjusted, the
					maximum possible volume may be reduced.
	• Make sure that all audio connecting plugs are pushed in all
				Noise can be heard
	the way.				• Using cable ties to bundle audio cables with power cords,
	• Make sure that the inputs and outputs of all components are				speaker cables, and so on may degrade the audio
	connected properly.				performance, so don’t do it.
	• Make sure that the polarity of the speaker cables is correct,				• An audio cable may be picking up interference. Try
	and that the bare wires are in contact with the metal part of				repositioning your cables.
	each speaker terminal.
				The Late Night
	• Make sure that the input source is properly selected.				• Make sure that the source material is Dolby Digital, Dolby
				function does not
	• Make sure that the speaker cables are not shorting.				Digital Plus, and Dolby TrueHD.
				work
	• Check the volume. The receiver is designed for home theater
	enjoyment. It has a wide volume range, allowing precise			DTS signal problems	• When DTS program material ends and the DTS bitstream
	adjustment.
					stops, the receiver remains in DTS listening mode and the
	• If the MUTING indicator is flashing on the display, press the
					DTS indicator remains on. This is to prevent noise when you
	remote control MUTING button to unmute the receiver.
					use the pause, fast forward, or fast reverse function on your
	• While a pair of headphones is connected to the PHONES
					player. If you switch your player from DTS to PCM, because
	jack, no sound is output by the speakers.
					the receiver does not switch formats immediately, you may
	• If there is no sound from a DVD player connected to HDMI
					not hear any sound, in which case you should stop your
	IN jack, check the DVD player’s output settings, and be sure
					player for about three seconds, and then resume playback.
	to select a supported audio format.
					• With some CD and LD players, you won’t be able to playback
	• Check the digital audio output setting on the connected
					DTS material properly even though your player is connected
	device. On some game consoles, such as those that support
					to a digital input on the receiver. This is usually because the
	DVD, the default setting is off.
					DTS bitstream has been processed (for example, output
	• With some DVD-Video discs, you need to select an audio
					level, sampling rate, or frequency response changed) and
	output format from a menu.
					the receiver does not recognize it as a genuine DTS signal. In
	• If your turntable uses an MC cartridge, you must connect an
					such cases, you may hear noise.
	MC head amp, or an MC transformer.
					• When playing DTS program material, using the pause, fast
	• Make sure that none of the connecting cables are bent,
					forward, or fast reverse function on your player may
	twisted, or damaged.
					produce a short audible noise. This is not a malfunction.
	• Not all listening modes use all speakers.
	• Specify the speaker distances and adjust the individual			The beginning of	• Since it takes longer to identify the format of an HDMI signal
	speaker levels.			audio received by
					than it does for other digital audio signals, audio output
	• The input signal format is set to PCM or DTS. Set it to Auto.			an HDMI IN can not
					may not start immediately.
				be heard
Only the front	• When the Stereo or Mono listening mode is selected, only
					VIDEO Problems
speakers produce
	the front speakers and subwoofer produce sound.
sound	• Check the Speaker Configuration.			No picture	• Make sure that all video connecting plugs are pushed in all
Only the center	• If you use the Dolby Pro Logic II Movie, Dolby Pro Logic II				the way.
speaker produces					• Make sure that each video component is properly
	Music, or Dolby Pro Logic II Game listening mode with a
sound					connected.
	mono source, such as an AM radio station or mono TV
					• If the video source is connected to a component video input,
	program, the sound is concentrated in the center speaker.
					you must assign that input to an input selector, and your TV
	• Make sure the speakers are configured correctly.
					must be connected to COMPONENT VIDEO MONITOR OUT.
The surround	• When the T-D (Theater-Dimensional), Stereo, or Mono				• If the video source is connected to a composite video input,
speakers produce					your TV must be connected to the corresponding composite
	listening mode is selected, the surround speakers produce
no sound					video output.
	no sound.
					• If the video source is connected to an HDMI input, you must
	• Depending on the source and current listening mode, not
					assign that input to an input selector, and your TV must be
	much sound may be produced by the surround speakers. Try
					connected to the HDMI OUT.
	selecting another listening mode.
					• On your TV, make sure that the video input to which the
	• Make sure the speakers are configured correctly.
					receiver is connected is selected.
The center speaker	• When the Stereo or Mono listening mode is selected, the
				There is no picture	• Reliable operation with an HDMI-to-DVI adapter is not
produces no sound
	center speaker produces no sound.			from a source
					guaranteed. In addition, video signals from a PC are not
	• Make sure the speakers are configured correctly.			connected to an
					guaranteed.
The subwoofer	• When you play source material that contains no information			HDMI IN
produces no sound				The on-screen
	in the LFE channel, the subwoofer produces no sound.				• On your TV, make sure that the video input to which the
				menus do not
	• Make sure the speakers are configured correctly.				receiver is connected is selected.
				appear
	• If you are using Rocketboost™ to send audio to the				• When the receiver doesn’t connect TV with HDMI, onscreen
	subwoofer, make sure that the RF-RBCARD power is ON				menus are not displayed.
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