WIRELESS NETWORK IP CAMERA User’s Guide

Symptoms, Possible Causes and Remedial Actions

Symptoms

Possible causes

Remedial actions

Wireless Network IP

The IP address is

1.Disconnect your Wireless Network IP Camera

Camera cannot be

already used by another

from the network

accessed from a web

devices

2. Run the PING utility (as described in PINGing

browser

 

your IP Address).

The Power LED is not

The IP address is

Run the PING utility (as described in PINGing Your

constantly lit

located within a

IP Address), If the utility returns “no response” or

 

different subnet

similar, the diagnosis is probably correct – you

 

 

should then proceed as follows

 

 

In Windows 95/98 or Windows NT, check the IP

 

 

address for your Wireless Network IP Camera is

 

 

within the same subnet as your workstation:

 

 

1.Click “Start”, “Settings”, “Control Panel” and

 

 

“Network”.

 

 

2.Specify the TCP/IP adapter and click on

 

 

“Properties”. In Properties, Click “IP Address”.

 

 

3.Check that the first 3 numbers within the IP

 

 

address of your Wireless Network IP Camera match

 

 

the first 3 of your workstation. If not, your Wireless

 

 

Network IP Camera may be on a different subnet

 

 

and the IP address cannot be set from this

 

 

workstation. You must set the Wireless Network IP

 

 

Camera IP address from a workstation on the same

 

 

subnet.

 

Other networking

Try replacing your network cable

 

problems

Test the network interface of the product by

 

 

 

 

connecting a local computer to the unit, using a

 

 

standard crossover (hub-to-hub) cable.

 

 

If the above actions do not resolve the problem, the

 

 

Wireless Network IP Camera may be faulty, In this

 

 

case, try to localize the problem by connecting the

 

 

camera to the serial port of a local computer, using

 

 

the supported RS232 cable

 

Faulty power supply

Verify that you are using a provided power supply

 

 

 

The network LED is off

Faulty cabling

1.To verify that the cables are functional, PING the

 

 

address of a known existing unit on your network.

 

 

2.If the cabling is OK and your network is

 

 

reachable, your should receive the reply similar to

 

 

this:

 

 

. . . bytes = 32 time = 2 ms

The operating status

Faulty connection

Verify that the power is connected

LED is off

 

 

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