WIRELESS NETWORK IP CAMERA User’s Guide

Your Wireless Network

Firewall protection

Check the Internet firewall with your network

IP Camera works

Default routers required

administrator.

locally, but not

Determine whether you need to configure the default

externally.

 

 

The Internet site is too

router settings

 

heavily loaded

Configure the Wireless Network IP Camera to

 

 

 

 

upload your video images to an FTP server or an ISP

A series broad vertical

The CMOS sensor

Direct exposure to extreme sunlight or halogen light

white lines appear

becomes overloaded

may cause serious damage to the CMOS sensor.

across the image.

when the light is too

Reposition your Wireless Network IP Camera into a

 

bright. This can happen

more shaded location immediately.

 

e.g. with sun light

Note: damage caused to Wireless Network IP

 

reflexes.

Camera through over exposure to direct sunlight or

 

 

halogen light is not covered under the product

 

 

warranty.

Bad focus

Focus has not been

Adjust the camera manually until the image views

 

correctly adjusted

clear.

 

 

 

Noisy images

Video images may be

You need more light. Use the back light function.

 

noisy if you are using

If not helpful, you may wish to consider replacing

 

the Wireless Network

the basic lens with a more sensitive lens, if the

 

IP Camera in a very low

lighting conditions within the installation area

 

light environment

cannot be improved

Poor image quality

The Display Properties

Open the Display Properties in your desktop and

 

are incorrectly

configure your display to show at least 65’000

 

configured for your

colors, i.e., at least 16-bit.

 

desktop

Note: Using only 16 or 256 colors on your computer

 

 

 

 

will produce dithering artifacts in the image.

 

The camera is not

Referring to the above, adjust the camera manually

 

focused correctly

 

 

 

 

NOTE

If you still have a problem after reading this information, please contact your dealer or check the FAQ on the INTELLINET ACTIVE NETWORKING web site at http://www.intellinet-network.com.

Before contacting the technical support team, please make sure that you run the latest firmware on your Wireless Network IP Camera.

You can obtain the latest firmware here: http://www.intellinet-network.com/ipcamera.

56