IOGear GCS661U user manual Troubleshooting, Issue, Potential Solution

Models: GCS661U

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Troubleshooting

Troubleshooting

Issue

Once installation is complete, can I use the GCS661U to control the Local (laptop) computer from the Remote (desktop) one?

What if I want to use the desktop computer to control my laptop?

Does the GCS661U support different languages OS for the Local and Remote systems?

Potential Solution

Not if you have initially installed the software on the Remote (desktop). You can only control from the Local computer.

First, you need to uninstall the software if you have already installed it on the desktop. Then reverse the installation steps highlighted above (i.e. plug the longer cable and install the software on the laptop, etc.). You can now control your laptop from your desktop computer.

Note: The laptop now becomes the Remote computer, and vice versa.

All KVM and file management functions are supported between different languages OS (i.e. 1 computer with English OS and 1 with a foreign language OS). However, text typed by the Local PC only supports the Local OS language and English ASCII. Only the language OS of the local computer can be keyed by the Local console into the Remote desktop window and GUI.

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IOGear GCS661U user manual Troubleshooting, Issue, Potential Solution