Troubleshooting

Problem:Cause:

The machine is noisy

1 Threads have been caught in the hook mechanism.

The needle thread breaks. 1 The needle thread is not threaded properly.

2The needle thread tension is too tight.

3The needle is bent or blunt.

4The needle is inserted incorrectly.

5The needle thread is not set in the thread holder when starting the machine.

The bobbin thread breaks. 1 The bobbin thread is not threaded properly in the bobbin holder.

2Lint has collected in the bobbin holder.

3The bobbin is damaged and does not turn smoothly.

Reference:

See page 47.

See pages 9, 10. See page 13. See page 14. See page 14. See page 12.

See page 8.

See page 47. Replace the bobbin.

The needle breaks.

1

The needle is inserted incorrectly

See page 14

 

2

The needle is bent or blunt.

See page 14.

 

3

The needle clamp screw is loose.

See page 14.

 

4

The needle thread tension is too tight.

See page 13.

Visual Touch Screen is

1

The screen contrast of the visual touch screen is not

See page 21.

not clear.

 

adjusted correctly.

 

Skipped stitches.

1

The needle is inserted incorrectly.

See page 14.

 

2

The needle is bent or blunt.

See page 14.

 

3

The needle thread is not threaded properly.

See pages 9, 10

 

4

The defective needle (rusted, burred needle eye) is used.

Replace the needle.

 

5

The embroidery hoop is not set properly.

See page 18.

 

6

The fabric is not tightly pulled on the embroidery hoop.

See page 17.

 

7

A stabilizer is not being used.

See page 16.

The machine does not run. 1

A thread is caught in the hook race.

See page 47.

 

2

The control circuit is not working correctly.

Turn the switch off and

 

3

The machine is not connected to the power supply.

turn it on again.

 

See page 5.

Abnormal noise occurs

1

Something is caught between the carriage and the arm.

Remove the object.

when the machine is

2

The carriage is touching something around the machine.

See page 18.

switched on.

 

 

 

Patterns are distorted.

1

The fabric is not pulled tightly on the embroidery hoop.

See page 17.

 

2

The embroider hoop is not fixed securely.

See page 18.

 

3

The carriage is bumping into something around the

See page 18.

 

4

machine.

Stop the machine and

 

The fabric is caught or pulled for some reason when

 

5

sewing embroidery.

free the fabric.

 

The needle thread tension is too tight.

See page 13.

 

6

A stabilizer is not used.

See page 16.

Pattern selection keys

1

Key position is not adjusted properly.

See page 22.

do not work.

2

The control circuit is not working correctly.

Turn the switch off and

 

3

The bobbin winder spindle is in the winding position.

turn it on again.

 

See page 7.

PC card or USB memory

1

The card or USB memory is not inserted correctly

See pages 35, 36.

does not work

 

 

 

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Image 51
Janome 350E manual ProblemCause, Reference