APPENDIX

APPENDIX

TROUBLESHOOTING

Problem

Cause

Solution

 

 

 

 

Battery is inserted in the wrong

Reload battery in the correct direction.

 

direction.

 

 

Power does not turn

 

 

Batteries are dead.

Replace or recharge batteries.

on.

 

 

 

The battery compartment door

Make sure the battery compartment door

 

is open.

is securely closed.

 

 

 

 

The flash is charging.

Wait for the flash to charge.

The camera does not

 

 

Memory is full.

Insert a new memory card.

take pictures.

 

 

Memory card is not formatted

The card may be detective, use a new

 

 

correctly.

card.

 

 

 

Image is not recorded

The Flash is charge.

Wait for the flash to charge.

when the shutter

 

 

Memory is full.

Insert a new memory card.

button is pressed.

 

 

 

The flash does not

Flash is set to OFF.

Set the flash to any mode except off.

fire

 

 

 

 

 

 

The camera was moving when

Hold the camera steady when shooting

 

the image was captured.

picture.

Image is blurry or out

 

 

The subject was beyond the

Turn the Macro mode on to ensure the

of focus.

subject is within 5 cm (zoom out) or 25

 

range within which the camera

 

cm (zoom in). Do not use Macro mode

 

can focus.

 

when shooting distant subjects.

 

 

 

 

 

Image is not

A memory card with non-DCIF

This camera cannot display non-DCIF

displayed on the LCD

images (recorded with other

images.

monitor.

camera) is loaded.

 

 

 

 

Recorded images are

The camera was turned

If the battery low indicator appears on

off/powered down before the

the LCD monitor, replace the battery

not saved in memory.

image was stored in memory.

immediately.

 

 

 

 

Cannot transfer

 

Install the USB driver before you

images to a computer

 

USB driver is not installed.

connect the camera to a computer / turn

after connecting the

 

the camera on.

USB cable.

 

 

 

 

 

 

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Jenoptik 10.0Z3 manual Appendix, Troubleshooting, Problem Cause Solution