Something not working
If the oven is not working correctly, please carry out the following checks, before contacting your local Repair agent. IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
SYMPTOM | SOLUTION | |
∃ The oven does not come on. | % Press the OVEN ON button, then select a cooking | |
| function. | |
| % Check the fuse and ensure the socket switch or the switch | |
| from the mains supply to the oven are ON. | |
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∃ The oven light does not come on. | % Switch on the oven using push button 1. | |
| % Check the light bulb, and replace it if necessary (see | |
| "Replacing the Oven Light") | |
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∃ It takes too long to finish the dishes, or they are | % The temperature may need adjusting | |
cooked too fast. | ||
% Refer to the cooking function sections and to any cooking | ||
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| chart provided | |
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∃ Steam and condensation settle on the food and the | % Leave dishes inside the oven no longer than | |
oven cavity. | ||
after the cooking is completed. | ||
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∃ The timer does not work. | % Check the instructions for the timer. | |
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∃ The oven fan is noisy. | % Check that shelves and bakeware are not vibrating in | |
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| contact with the oven back panel. | |
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∃ Error code, (for example, F...) appears on the control | % Take note of the error code and contact an authorised | |
panel. | Service Centre. | |
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∃ The display shows "12.00". | % Set the time (see chapter "How the set the time "). | |
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Repairs - After Sales Service
If your oven is not performing satisfactorily; consult the fault finding guide within this instruction book (Something not working - above). In the event of a fault occurring which you cannot resolve yourself from advice given within this instruction manual your first step is to contact our extended warranty administrators on 0870 0107887 who will give you details for your local repair agent.
When contacting the repair agent, please quote the model (Mod.) and serial number (S.N.), both of which are shown on the rating plate located on the side of the oven door (see picture).
So that you always have these numbers at hand, we recommend you to make a note of them here:
Mod. : . . . . . . . . . . . . . . . . . .
PNC : . . . . . . . . . . . . . . . . . .
S.N. : . . . . . . . . . . . . . . . . . . .
Your oven is covered by a 3 year parts and labour guarantee (see separate details given at point of sales). Please retain your purchase receipt safely for the service engineer to verify the purchase details.
Spare parts
This product should be serviced by an authorised service engineer, and only genuine spare parts should be used. Under no circumstances should you attempt to repair the oven yourself.
Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact our extended warranty administrators on 0870 0107887 who will give you details for your local repair agent.
Always insist on genuine spare parts.
Rating plate |
27 |
