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13 Troubleshooting
13 Troubleshooting
Problem Cause Action
Grinder is making a very
loud noise
There are some
foreign bodies in the
grinder
l Contact Customer Support in your
country
(See Chapter 17, “JURA contact details”)
The coffee grounds
container indicator x is
flashing continuously
Drawer with coffee
grounds container has
not been correctly
inserted
l Insert the drawer correctly
The frother does not
produce enough milk
foam
Easy Cappuccino
Frother is dirty
l Clean the Easy Cappuccino Frother
(See Chapter 8, “Maintenance – cleaning
the Easy Cappuccino Frother”)
Coffee only comes out
in drips
Coffee or pre-ground
coffee has been
ground too fine and is
blocking the sieve
l Put the grinder on a coarser setting or
use coarser pre-ground coffee
(See Chapter 2, “Preparing and using your
IMPRESSA for the first time – adjusting
grinder”)
Water hardness cannot
be adjusted
CLARIS plus filter
cartridge is activated
l Deactivate the CLARIS plus filter
cartridge
(See Chapter 2, “Preparing and using your
IMPRESSA for the first time – using and
activating filter”)
The maintenance indicator
lights up and the bean
container indicator c
continues to flash although
it has been filled
The machine will not
be able to tell that the
bean container has
been filled until the
next time you make a
coffee
l Prepare a coffee speciality
If you have not been able to solve the problem, contact Customer Support in your country.
You will find the phone number in Chapter 17, “JURA contact details”.