Troubleshooting
Solutions to common problems related to your projector are described here. If none of the solutions presented here solves the problem, unplug the projector and consult a authorized dealer or service center.
Symptom | Probable cause | Corrective action | Page | |
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Power is not supplied. | • Is the power cord disconnected? | • Insert the power cord (plug) firmly. | 22 | |
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| • Is the main power switch turned on? | • Turn on the MAIN POWER switch. | 24 | |
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| • Is the correct power voltage used? | • Check that AC 200V ~ 240V is supplied. | 3, 64 | |
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| • Has the breaker tripped open? | • Check that the breaker is closed. | – | |
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| • Has the lamp protective function | • Wait until the lamp has cooled down. | – | |
| activated? (This can occur if the power is | (Turn on the main power sand let the |
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| shut down due to a power failure, etc.) | fans cool the lamp.) |
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| About 10 minutes later, press OPERATE |
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| on the remote control. |
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Light is not emitted, or | • Is the lens cap removed? | • Remove the lens cap. | 22 | |
light level is low. |
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• Is the lamp life near its end? | • Check the lamp use time on the menu, | 40, 58 | ||
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| and if the lamp life is near its end, |
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| arrange for a replacement lamp, or |
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| replace a little earlier. |
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| • Has the projector been moved from its | • Check the installed position. | – | |
| installed place? |
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With power on, | • Is the air intake or exhaust area | • Turn off the MAIN POWER switch, | 7, 8, 15 | |
operation starts but | blocked? | remove any blocking objects, and turn on |
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stops in a few |
| the MAIN POWER switch again. |
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minutes. |
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Video image does not | • Is the correct input selected? | • Select the correct inputs with the AV and | 25 | |
appear. |
| RGB buttons. |
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| • Are connected devices connected | • Connect connected devices correctly. | 19, 20 | |
| correctly? |
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| • Are signals being supplied from the | • Set connected devices correctly. | – | |
| connected devices? |
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| • Are input signals (scanning frequency, | • Check if the signal is correct as input | 18 | |
| etc.) appropriate? | (scanning frequency, etc.).Input the |
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| appropriate signal. |
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| • Is the source setting correctly selected? | • Set the source setting to AUTO or to the | 43, 45 | |
| Isn’t a wrong source (forced mode) | correct dedicated source (forced mode). |
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| selected? |
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Video image dims. | • Is brightness adjusted correctly? | • Adjust brightness on the menu. | 37, 39 | |
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| • Is focus adjusted correctly? | • Adjust focus with the remote control’s | 26, 29 | |
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| FOCUS |
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| • Is distance too short or too long? | • Set the projector at the correct distance. | 17 | |
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Color is poor or | • Are TRACKING and PHASE adjusted | • Adjust TRACKING and PHASE on the | 29, 35 | |
unstable. | correctly? | menu. |
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| • Is picture quality (color density, etc.) | • Adjust picture quality on the menu. | 37, 39 | |
| adjusted correctly? |
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| • Is the correct CLAMP selected? | • Select the correct CLAMP on the | 40, 41 | |
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| OPTION MENU. |
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During video replay, | • have Installation adjustment been | • For installation, consult the dealer where | – | |
video image | performed? | you purchased the projector or a local |
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sometimes is |
| service center. |
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disturbed. |
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