Troubleshooting

Computer

Unable to copy files to the computer’s HDD.

Connect the USB cable correctly.

If the provided software Everio MediaBrowser 4 is not installed, some functions may not work properly.

“Installing the Provided Software” (A p. 158)

Before making backup, make sure that enough free space is left in the computer's hard disk (HDD).

Unable to copy files to DVD or Blu-ray disc with a PC.

To record to discs, a recordable DVD or Blu-ray drive is required for the computer in use.

Cannot upload the file to YouTube.

Check if you have created an account with YouTube. (You need a YouTube account to upload files to YouTube.)

Changing videos to the file format for uploading cannot be performed on this unit.

Refer to “Q&A”, “Latest Information”, “Download Information”, etc. in “Click for Latest Product Info” in the help file of the provided software Everio MediaBrowser 4.

I am using a Mac computer.

Copy the files to a Mac computer using the following method. “Copying to Mac Computer” (A p. 165)

The computer cannot recognize the SDXC card.

Confirm and update the OS of your computer.

“When your computer cannot recognize the SDXC card” (A p. 65)

Screen/Image

The LCD monitor is difficult to see.

The LCD monitor may be difficult to see if used in bright areas such as under direct sunlight.

A band or a ball of bright light appears on the LCD monitor.

Change the direction of this unit to prevent the light source from coming into view. (A band or a ball of bright light may appear when there is a bright light source near this unit, but this is not a malfunction.)

The recorded subject is too dark.

Use backlight compensation when the background is bright and the subject is dark.

“Setting Backlight Compensation” (A p. 86) Use “LIGHT” in the menu.

“LIGHT (GZ-EX215)” (A p. 171)

Use “NIGHTALIVE” in SCENE SELECT. “Shooting According to Scene (Subject)” (A p. 81) Use “GAIN UP” in the menu.

“ GAIN UP ” (A p. 172)

Set “BRIGHTNESS ADJUST” in the recording menu to the “+” side. “Adjusting Brightness” (A p. 84)

The recorded subject is too bright.

Set the backlight compensation to “OFF” if it is being used. “Setting Backlight Compensation” (A p. 86)

Set “BRIGHTNESS ADJUST” in the recording menu to the “-” side. “Adjusting Brightness” (A p. 84)

The color looks strange. (Too bluish, too reddish, etc.)

Wait for a while until natural colors are achieved. (It may take some time for white balance to be adjusted.)

Set “WHITE BALANCE” in the recording menu to “MANUAL”. Select from “FINE”/“CLOUD”/“HALOGEN”/“MARINE:BLUE”/“MARINE:GREEN” according to the light source.

Select “MWB” and adjust accordingly. “Setting White Balance” (A p. 85)

The color looks different.

Set “WHITE BALANCE” in the recording menu accordingly. “Setting White Balance” (A p. 85)

There are bright or dark spots on the screen.

While the LCD monitor screen has more than 99.99% effective pixels, 0.01% of the pixels may be bright spots (red, blue, green) or dark spots. This is not a malfunction. The spots will not be recorded.

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JVC GZ-EX215, GZ-EX210, GZ-EX250 manual Computer, Screen/Image, 209

GZ-EX210, GZ-EX215, GZ-EX250 specifications

The JVC GZ-EX250, GZ-EX215, and GZ-EX210 are part of JVC's innovative compact camcorder range, designed to cater to a diverse audience of videographers and casual users alike. These models are distinguished by their blend of portability and advanced technology, allowing users to capture stunning high-definition video content with ease.

The GZ-EX250 is equipped with a 1/5.8-inch CMOS sensor, enabling it to record in Full HD 1080p resolution. One of its notable features is the 40x optical zoom, which provides the versatility needed to capture distant subjects without compromising on image quality. Furthermore, the camcorder supports JVC’s unique 5-axis image stabilization technology, ensuring that handheld footage remains smooth and stable even during zooming or while on the go.

The GZ-EX215 is a slightly toned-down version, retaining many of the core features of the EX250 while focusing on essential performance. It still offers Full HD recording and a 40x optical zoom, making it a great choice for those who want high-quality video without the extra advanced features. The camcorder also incorporates a simple touch-screen interface for easy navigation, providing users with an intuitive experience when accessing settings or reviewing their footage.

Meanwhile, the GZ-EX210 is designed for users seeking a more budget-friendly option while still delivering impressive capabilities. It features a 30x optical zoom instead of the 40x seen in its siblings, making it adequate for moderate shooting scenarios. The EX210 also retains Full HD recording quality but slightly simplifies the interface to focus on essential functionality.

These specific camcorders capitalize on JVC’s commitment to enhancing image quality through advanced imaging technologies. In addition to high optical zoom capabilities, they feature a variety of shooting modes and settings that accommodate different environments and preferences. Users can enjoy a variety of scene modes that automatically adjust the camera settings for optimal performance in various lighting conditions.

The built-in Wi-Fi functionality present in the GZ-EX250 and GZ-EX215 allows for wireless file sharing and remote control via smartphones and tablets, enhancing connectivity options. This feature allows users to effortlessly share their videos on social media or back them up to cloud storage.

In conclusion, the JVC GZ-EX250, GZ-EX215, and GZ-EX210 stand out in the compact camcorder market by offering versatility, high-definition recording, and user-friendly features, making them suitable for hobbyists and aspiring videographers alike. Each model caters to different needs, ensuring there's a JVC camcorder for everyone.