Troubleshooting

Other Problems

The buttons on the touch screen do not work.

Tap the buttons on the touch screen with your fingers or the stylus pen. The buttons may not respond if you touch them with your fingernails or with gloves on.

The image is grainy.

When digital zoom is used, the image becomes grainy as it is digitally enlarged.

Error Message?

CHECK LENS COVER

Open the lens cover.

SET DATE/TIME!

Connect the AC adapter, charge the battery for more than 24 hours and set the clock. (If the message still appears, the clock battery is exhausted. Consult your nearest JVC dealer.)

“Clock Setting” (A p. 68)

This unit heats up.

This is not a malfunction. (This unit may become warm when used for a long time.)

The language on the display changed.

It may occur when you connect this unit to a TV with different language setting using an HDMI mini cable.

“Operating in Conjunction with TV via HDMI” (A p. 120)

When connected to the TV via the HDMI mini cable, proper images and sounds are not output.

Images and sounds may not be output properly depending on the TV connected. In such cases, perform the following operations.

A Disconnect the HDMI mini cable and connect it again. B Turn off and on this unit again.

“Connecting via the HDMI Mini Connector” (A p. 119)

HDMI-CEC functions do not work properly, and the TV does not work in conjunction with this unit.

TVs may operate differently depending on the specifications, even if they are HDMI-CEC compliant. Therefore, the HDMI-CEC functions of this unit cannot be guaranteed to operate in combination with all the TVs.

In such cases, set “HDMI CONTROL” to “OFF”. “ HDMI CONTROL ” (A p. 197)

The unit operates slowly when switching between video mode and still image mode, or when switching the power on or off.

It is recommended that you copy all videos and still images onto your computer, and erase the files from this unit. (If there are many recorded files on this unit, it takes time for the unit to respond.)

This unit does not function properly and error messages appear.

This unit is a microcomputer-controlled device. Electrostatic discharge, external noise and interference (from a TV, a radio, etc.) might prevent it from functioning properly. In such a case, turn off the power, then remove the AC adapter and battery pack. This unit will be reset.

Make a backup of important recorded data.

Make a backup of important recorded data.

-It is recommended to copy your important recorded data to a DVD or other recording media for storage.

-JVC will not be responsible for any lost data.

COMMUNICATION ERROR

Reconnect the USB cable.

Turn off this unit and the devices connected to it, and turn them on again. Reattach the battery pack.

FORMAT ERROR! (GZ-EX250)

Check the operating procedure, and perform once again. “FORMAT BUILT-IN MEM. (GZ-EX250)” (A p. 198) Turn off and on this unit again.

DATA DELETION ERROR (GZ-EX250)

Check the operating procedure, and perform once again. “ERASE ALL DATA (GZ-EX250)” (A p. 199)

Turn off and on this unit again.

ERROR IN BUILT-IN MEMORY! (GZ-EX250)

Turn off and on this unit again.

If the above does not solve the problem, back up your files and execute “FORMAT BUILT-IN MEM.” in the “COMMON” menu. (All data will be deleted.)

“FORMAT BUILT-IN MEM. (GZ-EX250)” (A p. 198)

MEMORY CARD ERROR!

Check that the card is supported by this unit. “Types of Usable SD Card” (A p. 65)

Turn off and on this unit again.

Remove the AC adapter and battery pack, then remove and re-insert the SD card.

Remove any dirt from the SD card terminals.

If the above does not solve the problem, back up your files and execute “FORMAT SD CARD” in the “COMMON” menu. (All data will be deleted.) “ FORMAT SD CARD ” (A p. 198)

NOT FORMATTED

Select “OK”, then select “YES” on the “DO YOU WANT TO FORMAT?” screen.

RECORDING FAILURE

Turn off and on this unit again.

CANNOT TAKE MORE STILL IMAGES AT THIS TIME

Stop video recording before taking still images. (If the SD card is removed and inserted during video recording, still images cannot be recorded.)

PLAYBACK FAILED

Remove and re-insert the SD card. “Inserting an SD Card” (A p. 64)

Remove any dirt from the SD card terminals. Insert the SD card before turning on the power.

Do not subject this unit to any strong impact or vibration.

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JVC GZ-EX210, GZ-EX250, GZ-EX215 manual Other Problems, Error Message?
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GZ-EX210, GZ-EX215, GZ-EX250 specifications

The JVC GZ-EX250, GZ-EX215, and GZ-EX210 are part of JVC's innovative compact camcorder range, designed to cater to a diverse audience of videographers and casual users alike. These models are distinguished by their blend of portability and advanced technology, allowing users to capture stunning high-definition video content with ease.

The GZ-EX250 is equipped with a 1/5.8-inch CMOS sensor, enabling it to record in Full HD 1080p resolution. One of its notable features is the 40x optical zoom, which provides the versatility needed to capture distant subjects without compromising on image quality. Furthermore, the camcorder supports JVC’s unique 5-axis image stabilization technology, ensuring that handheld footage remains smooth and stable even during zooming or while on the go.

The GZ-EX215 is a slightly toned-down version, retaining many of the core features of the EX250 while focusing on essential performance. It still offers Full HD recording and a 40x optical zoom, making it a great choice for those who want high-quality video without the extra advanced features. The camcorder also incorporates a simple touch-screen interface for easy navigation, providing users with an intuitive experience when accessing settings or reviewing their footage.

Meanwhile, the GZ-EX210 is designed for users seeking a more budget-friendly option while still delivering impressive capabilities. It features a 30x optical zoom instead of the 40x seen in its siblings, making it adequate for moderate shooting scenarios. The EX210 also retains Full HD recording quality but slightly simplifies the interface to focus on essential functionality.

These specific camcorders capitalize on JVC’s commitment to enhancing image quality through advanced imaging technologies. In addition to high optical zoom capabilities, they feature a variety of shooting modes and settings that accommodate different environments and preferences. Users can enjoy a variety of scene modes that automatically adjust the camera settings for optimal performance in various lighting conditions.

The built-in Wi-Fi functionality present in the GZ-EX250 and GZ-EX215 allows for wireless file sharing and remote control via smartphones and tablets, enhancing connectivity options. This feature allows users to effortlessly share their videos on social media or back them up to cloud storage.

In conclusion, the JVC GZ-EX250, GZ-EX215, and GZ-EX210 stand out in the compact camcorder market by offering versatility, high-definition recording, and user-friendly features, making them suitable for hobbyists and aspiring videographers alike. Each model caters to different needs, ensuring there's a JVC camcorder for everyone.
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