Other Information

Troubleshooting

What appears to be a malfunction may not always be serious. Please go through the following list before requesting service.

Symptom

Possible cause

Remedy

 

 

 

Power does

Power plug is not inserted

Plug in securely.

not come on.

securely.

 

 

 

 

Remote control

Too far from the player.

Come closer to the player.

does not work.

 

 

 

 

 

 

The tip of the remote unit is

Point the infrared light-

 

not pointed in the right

emittingwindow toward the

 

direction.

remote sensor on the front panel.

 

 

 

 

Batteries are exhausted.

Replace the batteries with new

 

 

ones.

 

 

 

 

Battery polarity is incorrect.

Take out the batteries and

 

 

insert them again in the correct

 

 

direction.

 

 

 

No picture is

Connection of video cable is

Connect the cable correctly

displayed on

incorrect.

(see page 9).

the monitor.

 

 

 

 

 

 

Input selection of TV is incorrect.

Select correctly.

 

 

 

 

Disc is not playable.

(See page 16.)

 

 

 

No audio is

Connection to stereo system

Check connections

reproduced.

is incorrect.

(see Page 9 to 13).

 

 

 

 

Input selection of amplifier

Select correctly.

 

is incorrect.

 

 

 

 

No sound from

PHONES LEVEL is too low.

Adjust the PHONE LEVEL.

headphones.

 

 

 

 

 

Sound is

Disc is dirty.

Wipe the disc surface

distorted or

 

(see page 59).

noise is

 

 

player is connected to

Connect player with the

generated.

a VCR.

TV directly.

Picture is

 

 

garbled.

 

 

 

 

 

Picture does

MONITOR TYPE is not

See “MONITOR TYPE”

not fit with the

correctly set.

on page 55.

television

 

 

Television is not correctly set.

Set the television correctly.

screen.

 

 

 

 

 

Operation is

Microcomputer malfunctions

Turn off the power, then

not possible.

due to lightning or static

connect the power cord again.

 

electricity.

 

 

 

 

 

Moisture condensation occurs

Turn off the power,

 

by sudden change of

then turn it on a few hours

 

temperature or humidity.

later.

 

 

 

The TV

DOWN MIX is set to OFF.

Set DOWN MIX to L0/R0

speakers do

 

(see page 33).

not reproduce

 

 

dialogs for a

 

 

DVD movie

 

 

disc.

 

 

 

 

 

There may be causes other than the player. Check the other devices connected to the player.

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JVC LET0091-001A, XV-D2000BK manual Troubleshooting