Troubleshooting
Use this chart to help you solve daily operational problems. If there is any problem you cannot solve, contact your JVC’s service center.
PROBLEM | POSSIBLE CAUSE | SOLUTION |
The display does not light up. | The power cord is not plugged in. |
|
|
No sound from speakers. | Speaker signal cables are not connected. |
Plug the power cord into an AC outlet. (See page 15.)
Check speaker wiring and reconnect if necessary. (See pages 6 to 8.)
| The SPEAKERS ON/OFF 1 and | Press SPEAKERS ON/OFF 1 and |
| SPEAKERS ON/OFF 2 buttons are not | SPEAKERS ON/OFF 2 correctly. (See page 18.) |
| set correctly. |
|
|
|
|
| An incorrect source is selected. | Select the correct source. |
|
|
|
| Muting is activated. | Press MUTING to cancel the mute. (See page 20.) |
| An incorrect input mode (analog or | Select the correct input mode (analog or digital). |
| digital) is selected. | (See page 19.) |
| Connections are incorrect. | Check connections. |
|
| For analog connections, see pages 8 to 12. |
|
| For digital connections, see page 13. |
|
| For USB connection, see page 14. |
|
|
|
Sound from one speaker only. | Speaker signal cables are not connected | Check speaker wiring and reconnect if necessary. |
| properly. | (See pages 6 to 8.) |
|
|
|
| The balance is set to one extreme. | Adjust the balance properly. (See page 40.) |
|
|
|
No sound from PC connected with a USB | An electrical shock is applied to the | Turn off the receiver once, then turn it on again and |
cable. | receiver, PC, or USB cable. | restart application installed in the PC. |
|
|
|
| USB device is not selected on the | Select “USB Audio Device [1]” for “Playback” of |
| computer. | “Audio.” (See page 14.) |
|
| Refer to the manuals supplied with your PC. |
|
|
|
“Mute” is selected on the PC.
Check if the volume is set at low level. Refer to the manuals supplied with your PC.
Noise while reproducing PC sound | Strong electromagnetic wave is emitted | Move the PC away from the device such as TV |
connected with a USB cable. | from a nearby device such as TV | emitting strong electromagnetic wave. |
|
|
|
Sound from PC connected with a USB cable is intermittent.
Continuous hiss or buzzing during FM reception.
PC is subjected to excessive load due to | Close the applications you do not use. |
using other applications. |
|
|
|
Incoming signal is too weak. | Connect an outdoor FM antenna or contact your |
| dealer. (See page 5.) |
|
|
The station is too far away. | Select a new station. |
|
|
An incorrect antenna is used. | Check with your dealer to be sure you have the |
| correct antenna. |
|
|
| Antennas are not connected properly. | Check connections. (See pages 5 and 6.) |
Occasional cracking noise during FM | Ignition noise from automobiles. | Move the antenna further from automobile traffic. |
reception. |
|
|
|
|
|
Noise is heard while playing a record.
A ground cable from the turntable is not connected to the screw marked (H) on the rear panel.
Connect the cable to the screw marked (H) on the rear panel.
Howling during record playing. | Your turntable is too close to the |
| speakers. |
Move the speakers away from the turntable.
No sound effect such as Surround mode, DSP mode and digital equalization.
The Analog Direct is turned on. | Turn off the Analog Direct. (See page 30.) |
Software or setting is not for Dolby | Play back software bearing the mark | or | ||
Digital EX or DTS ES software. |
|
| . |
|
|
|
| ||
Set “EX/ES” setting to “AUTO.” (See page 23.)
57
