Additional information
Troubleshooting
What appears to be a malfunction may not always be serious. Please go through the following list before requesting service.
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Symptom | Possible case | Remedy |
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Power does not come on. | Power plug is not inserted securely. | Plug in securely. |
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| Too far from the unit. | More closer to the unit. |
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| The tip of the remote unit is not pointed in | Point the infrared light- emitting window |
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Remote control does not work. | the right direction. | toward the remote sensor on the front panel. |
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Batteries are exhausted. | Replace the batteries with new ones. |
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| Battery polarity is incorrect. | Take out the batteries and insert them again in |
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| the correct direction. |
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The TV/VIDEO - CANCEL, CURSOR or |
| To control the unit, set the TV - DVD switch to |
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The TV - DVD switch is not correctly set. | “DVD”. To control your TV, set the TV - DVD |
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numeric buttons do not work. |
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| switch to “TV”. |
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| Connection of video cable is incorrect. | Connect the cable correctly. |
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| Input selection of TV is incorrect. | Select correctly. |
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No picture is displayed on the |
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Disc is not playable. | Use a playable disc. (See page 14.) |
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monitor. |
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| The Progressive scan mode is set to ON | Set the Progressive scan mode to OFF. (See |
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| though the unit is connected to a TV via |
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| page 17.) |
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| the VIDEO OUT jack. |
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| The unit is connected to a VCR directly | Connect the unit so that the picture signal |
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Picture is noisy or blurred. | and the copyguard function is activated. | flows directly to the TV. |
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With some discs, a picture may be blurred |
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| when setting the “PROGRESSIVE MODE” | Set the “PROGRESSIVE MODE” to “VIDEO“. |
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| to “FILM” or “AUTO”. |
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No audio is reproduced. | Connection is incorrect. | Check the connections. |
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Input selection of amplifier is incorrect. | Select correctly. |
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No audio is reproduced when playing |
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back a DVD disc recorded with High- | The audio signal is not derived from the | Use the AUDIO OUT when playing back such |
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sampling (88.2 kHz or more) linear |
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unit's DIGITAL OUT. | discs. |
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PCM audio using the DIGITAL OUT |
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jack. |
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There is no sound. | The disc has been illegally copied. | Consult with disc vendor. |
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NO AUDIO is displayed. |
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Sound is distorted or noise is | Disc is dirty. | Wipe the disc surface. |
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generated. |
| Additional | information |
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Picture does not fit the television | MONITOR TYPE is not correctly set. | Select monitor type correctly. (See page 56.) |
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screen. | Television is not correctly set. | Set the television correctly. |
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| Microcomputer malfunction due to | Turn off the power and unplug the power |
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| lightning or static electricity. | cord, then connect the power cord again. |
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Operation is not possible. |
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Moisture condensation caused by a | Turn off the power, then turn it on a few hours |
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| sudden change of temperature or |
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| later. |
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| humidity. |
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