PROBLEM
BURNER WILL NOT IGNITE
SMELLY WATER
PILOT WILL NOT LIGHT
PILOT WILL NOT REMAIN LIT
HIGH OPERATION COSTS
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| POSSIBLE | CAUSE(S) |
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| CORRECTIVE | ACTION |
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1. | Pilot not tit |
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| 1. | Light pilot |
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2. | Thermostat | set too | low | 2. | Turn temp. dial to desired | temperature | ||||||||||||||
3. | No gas |
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| 3. | Check with gas utility company |
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4. | Dirt in the gas lines |
| 4. | Notify | trap in gas line |
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5. | Pilot tine clogged |
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| 5. | Clean, locate source and correct |
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6. | Main burner | line clogged | 6. | Clean, locate source and correct |
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7. | thermocouple | 7. | Replace | thermocouple |
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8. | thermostat | 8. | Replace | thermostat |
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9. | Heater | installed | in a confined area | 9. | Provide fresh | air | ventilation |
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1. | Sulfides in the water | 1. | Replace | the anode | with a special | anode | ||||||||||||||
1. | Air | in gas line |
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| 1. | Bleed | the air from | the gas | line |
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2. | No gas |
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| 2. | Check with gas utility company |
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3. | Dirt | in gas | lines |
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| 3. | Notify | dirt trap | in gas | line | |||||||||
4. | Pilot line or orifice | clogged | 4. | Clean, locate source and correct |
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5. | Cold drafts |
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| 5. | Locate | source | and correct |
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6. | Thermostat | ECO switch open | 6. | Replace | thermostat |
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7. | igniter | 7. | Replace | igniter pilot | assembly |
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8. | Flammable | vapor | incident | 8. | Eliminate | flammable | vapor | source(s) |
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| Call | ||||||||||
9. | Low gas pressure |
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| 9. | Check with gas utility company |
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10. | Air for | combustion |
| obstructed | 10. | See service and | adjustment | section | for | |||||||||||
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| inspection and cleaning of flame arrestor | ||||||||||
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| & burner |
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11. | Pilot dirty |
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| 11. | Clean | pilot |
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1. | Air | in gas line |
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| 1. | Bleed | the air from | the gas | line |
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2. | Dirt | in gas | lines |
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| 2. | Notify | dirt trap | in gas | line | |||||||||
3. | Pilot tine or orifice | clogged | 3. | Clean, | locate | source | and correct |
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4. | Thermocoupte | connection loose | 4. | Finger | tighten; | then | 1/2 turn with | wrench | ||||||||||||
5. | thermocouple | 5. | Replace | thermocoupte |
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6. | Cold drafts |
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| 6. | Locate | source | and correct |
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7. | Flammable | vapor | incident | 7. | Eliminate | flammable | vapor | source(s) |
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| Call | ||||||||||
8. | Low gas pressure |
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| 8. | Check with gas utility company |
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9. | Air for | combustion |
| obstructed | 9. | See service and | adjustment | section | for | |||||||||||
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| inspection and cleaning of flame arrestor | ||||||||||
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| & burner |
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10. | Pilot dirty |
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| 10. | Clean | pilot |
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1. | Thermostat | set too | high | 1. | Set temperature | dial to lower | setting |
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2. | Sediment or lime | in tank | 2. | water treatment | if | |||||||||||||||
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3. | Water | heater | too small for job | 3. | Install | adequate | heater |
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4. | Wrong | piping | connections | 4. | Correct | tube must be in cold | ||||||||||||||
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| inlet |
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INSUFFICIENT HOT WATER
5.Leaking faucets
6.Gas leaks
7.Wasted hot water
8.Long runs of exposed piping
9.Hot water piping in exposed wall
1.Thermostat set too tow
2.Sediment or lime in tank
3.Water heater too small
4.Wrong piping connections
5.Repair faucets
6.Check with
7.Advise customer
8.Insulate piping
9.Insulate piping
1.Turn temperature dial to desired setting
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3.Install adequate heater
4.Correct
SLOW HOT WATER RECOVERY
5. | Leaking | faucets | 5 | Repair | faucets |
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6. | Wasted | hot water | 6. | Advise | customer |
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7. | Long runs | of exposed piping | 7. | Insulate | piping |
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8. | Hot water | piping in outside wall | 8. | Insulate | piping |
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9. | Low gas pressure | 9. | Check with gas utility company | |||||
1. | Insufficient | air | 1. | Provide ventilation to water heater. | ||||
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| Check flue way, flue baffle, and burner | ||
2. | Flue clogged |
| 2. | Clean flue, locate source and correct | ||||
3. | Low gas pressure | 3. | Check with gas utility company | |||||
4. | Improper calibration | 4. | Replace thermostat | |||||
5. | Thermostat | set too tow | 5. | Turn temperature | dial to desired setting | |||
6. | Water heater | too small | 6. | Install adequate heater | ||||
7. | Wrong | piping | connections | 7. | Correct | tube must be in cold | ||
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| inlet |
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8. | Wasted | hot water | 8. | Advise | customer |
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