| PROBLEM |
| POSSIBLE CAUSE(S) |
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| CORRECTIVE | ACTION | |||||||
DRIP FROM RELIEF VALVE | 1. | Excessive | water | pressure |
| 1. | Use a pressure reducing valve and relief | |||||||
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| 2. | Closed water system |
| 2. | See "Thermal | Expansion" |
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THERMOSTAT | FAILS TO | 1. | thermostat |
| 1. | Replace | thermostat |
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SHUT OFF |
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| 2. | Improper calibration |
| 2. | Replace | thermostat |
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COMBUSTION | ODORS | 1. | Insufficient | air |
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| 1. | Provide | ventilation to water | heater. | ||||
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| Check flue |
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| way, flue baffle, and burner |
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| 2. | Water heater flue or vent system | blocked. | 2. | Clean, locate source and correct | ||||||
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| 3. | Heater installed | in a confined area | 3. | Provide | fresh | air ventilation |
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SMOKINGAND | CARBON | 1. | Flammable | vapor incident |
| 1. | Call | |||||||
FORMATION (SOOTING) |
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CONDENSATION |
| 1. | Temperature setting too low |
| 1. | Increase | the temperature setting | |||||||
BURNER FLAME | FLOATS | 1. | Orifice too | large |
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| 1. | Replace | with | correct | orifice |
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AND LIFTS OFF | PORTS | 2. | High gas pressure |
| 2. | Check with gas utility company | ||||||||
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| 3. | Water heater flue or vent system | blocked. | 3. | Clean flue and | source and | |||||
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| correct |
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| 4. | Cold drafts |
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| 4. | Locate source | and correct |
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| 5. | Dirty burner screen |
| 5. | Clean burner | screen. | See "Ultra Low | ||||
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| NOx Natural Gas Burner" section of this | ||||
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FLAME | BURNS | AT ORIFICE | 1. | thermostat |
| 1. | Replace | thermostat |
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| 2. | Low gas pressure |
| 2. | Check with gas utility company | ||||||
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| 3. | burner |
| 3. | Replace | burner assembly |
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PILOT | FLAME | TOO SMALL | 1. | Pilot line or orifice clogged |
| 1. | Clean, locate source and correct | |||||||
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| 2. | Low gas pressure |
| 2. | Check with gas utility company | ||||||
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| 3. | Dirty pilot |
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| 3. | Clean pilot |
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