Kenmore 790-9663 manual Before You Call, Occurrence, Possible Cause/Solution, English

Before You Call

•Solutions to Common Problems

Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

OCCURRENCE POSSIBLE CAUSE/SOLUTION

	Range is not level.	Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust
		leveling legs at base of range until the oven rack is level.
		Be sure floor is level and is strong and stable enough to adequately support range.
		If floor is sagging or sloping, contact a carpenter to correct the situation.
		Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are
		square and have sufficient room for range clearance.
	Cannot move appliance easily. Appliance	Cabinets not square or are built in too tightly. Contact builder or installer to make
	must be accessible for service.	appliance accessible.
		Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.
	Oven control beeps and displays any F	Electronic control has detected a fault condition. Press the STOP key pad to clear the
	code error (for example F11).	display and stop beeping. Reprogram oven. If fault recurs, record fault number. Press
		the STOP key pad and call 1-800-4-MY-HOME ® for assistance (See back cover).
	Surface element too hot or not hot enough.	Incorrect control setting. Make sure the correct control is on for the element to be used.
	Surface element does not heat.	Lightweight or warped pans used. Use only flat, evenly balanced, medium or heavyweight
		cookware. Flat pans heat better than warped pans. Cookware materials and weight of
		the material affect heating. Heavy and medium-weight pans heat evenly. Because
		lightweight pans heat unevenly, foods may burn easily.
		No power to the appliance. Check steps under "Entire Appliance Does Not Operate" in
		this Before You Call checklist.
		Incorrect control setting. Make sure the correct control is set for the surface element to
		be used.
	Entire appliance does not operate.	Make sure cord/plug is plugged correctly into outlet. Check circuit breakers.
		Service wiring is not complete. Call 1-800-4-MY-HOME ® for assistance (See back
		cover).
		Power outage. Check house lights to be sure. Call your local electric company for
		service.
ESEC displays “ - - “ message.		The ESEC Control will display “ - - “ in the digital display windows indicating that the
		ESEC has a “Lockout” condition. This condition is normal when using the cooktop
		lockout or Self-Clean features. Wait for the Self-Clean cycle to completely finish or if
		using the Cooktop Lockout feature, touch the CLOCK key pad for 3 seconds to
		unlock the cooktop.

ENGLISH

ESEC displays any “F” message.

The ESEC control constantly monitors the internal circuitry as well as several circuits to insure they are all operating correctly. If at any time one of these systems fails, the ESEC will immediately stop the current operation and flash an error code. If any of these error messages remain or reappear in the display, call 1-800-4-MY-HOME®(See back cover).

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