i

BEFORE CALLING FOR SERVICE (cont.)

Staining

Check if...

Then...

Were bleach or softener added directly to the wash load in

Laundry chemicals must be loaded into the dispenser.

the drum?

 

Washer not unloaded promptly.

Always remove items from the washer as soon as possible after the

 

cycle is complete.

Clothes not properly sorted.

Always wash dark colors separately from light colors and whites to

 

prevent discoloration. If possible, do not wash heavily soiled items

 

with lightly soiled ones.

Water in the washer

drains slowly or not at all, or the display shows:

LIL-

Check if...

Then...

 

Drain hose is kinked, pinched, or clogged.

Make sure the drain hose is free of clogs, kinks, etc., and is not pinched behind or under the washer.

The drain filter is clogged.

Drain discharge is more than 96" above bottom of washer.

Clean the drain filter. See Maintenance in the Care and Cleaning section on page 24.

Adjust or repair drain.

Washer fills with water slowly or not at all, or the display shows: I

_ E I

Check if...

Water supply taps are not open fully.

Water line hoses are kinked, pinched, or crushed.

Then...

Make sure that the water taps are open fully.

Make sure the hoses are not kinked or pinched. Be careful when moving the washer.

Water inlet filters are clogged.

Clean the inlet filters. See Maintenanse in the Care and Cleaning section on page 23.

Water pressure to tap or house is too low.

Check another faucet in the house to make sure that household water pressure is adequate.

Water supply connected with leak-limiting hoses.

Washer will not turn ON

Check if...

Power cord is not properly plugged in.

House fuse is blown, circuit breaker has tripped, or power outage has occurred.

Cycle won'tstart, or the display shows:

Check if...

The door is not closed properly.

Hoses designed to limit leaks if a hose fails can trip falsely and prevent washer from filling.

Then...

Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60-Hz. outlet.

Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician.

Then...

Make sure that the door is closed properly and press the START/PAUSE button. After starting a cycle, it may take a few moments before the drum begins to turn or spin. The washer wilt not operate unless the door is locked.

If the door is closed and locked and the open door error message is displayed, call for service.

26

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Image 26
Kenmore 796.4031#9## manual Before Calling for Service Staining, Lil, Washer will not turn on, Check if Then