Troubleshooting Guide

Use this guide for troubleshooting, when you have difficulty in operating the unit or you cannot play a song with an error message displayed on Control unit.

?Currently selected Browsing (Music menu) item cannot be identified or not displayed.

Control unit does not support a CD TEXT (disc title) display function.

Slide the "1" of "SELECT SWITCH" to up position to lock on to "Playlists" (page 5). Next, press the reset button on Control unit.

?Browsing (Music menu) items cannot be selected.The "1" of "SELECT SWITCH" is set to up position.

Slide the "1" of "SELECT SWITCH" to down position (page 5). Next, press the reset button on Control unit.

?Setting of the "SELECT SWITCH" is not enabled.

The "SELECT SWITCH" might be set with KCA-iP500 connected to Control unit.

Press the reset button on Control unit.?Songs cannot be selected.

If a resume function is enabled, a song of "track number 1, title number 1 in Playlist" is automatically played when you try to select a song.

You can select a song after a song of "track number 1, title number 1 in Playlist" is played.

?"LOAD"/ "Reading" is continuously displayed on Control unit.Communication failure occurs between KCA-iP500 and iPod.

Disconnect iPod from KCA-iP500, make sure "KENWOOD" or "" is not displayed on iPod, then reconnect.

If "LOAD"/ "Reading" is still displayed, reset iPod.?iPod becomes inoperative after being disconnected from KCA-iP500.

Communication failure occurs between KCA-iP500 and iPod.

Reset iPod.
?Playback stops.An external unit such as headphones has been disconnected from iPod.

Disconnect iPod from KCA-iP500, make sure "KENWOOD" or "" is not displayed on iPod, then reconnect iPod.

Before reconnecting iPod, be sure to disconnect all external units from iPod.

Messages"RESUMING":Resume function is enabled. See <About resume function> on page 6.

"EJECT"

:Continuously displayed "EJECT" that iPod is not connected. Make sure that iPod is securely connected.

"NO DISC"

:A song corresponding to currently selected Browsing (Music menu) item or title (title of Playlist or album, for example) does not exist. Select other Browsing item or title.

"ERROR 18"/ "E-18"

:Software version of the connected iPod is not supported by KCA-iP500. See <Controllable iPod> on page 3.

"ERROR 60"/ "E-60"

:Communication failure occurs between KCA-iP500 and iPod. Disconnect iPod from KCA-iP500, make sure "KENWOOD" or "" is not displayed on iPod, then reconnect iPod. If "ERROR 60"/ "E-60" is still displayed, reset iPod.

About "Reset iPod"

The phrase "Reset iPod" used in this manual does not refer to the "Reset" operation selected from the menu. The iPod reset method varies depending on the model of the iPod. For how to reset the iPod, refer to the Users Guide that comes with your iPod or access http://www. kenwood.com/i/kca-ip500/index.html.

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