Kenwood KRC-37, KRC-394, KRC-31 instruction manual Troubleshooting Guide, General, English

Models: KRC-37 KRC-394

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Troubleshooting Guide

Troubleshooting Guide

English

What might seem to be a malfunction in your unit may just be the result of slight misoperation or miswiring. Before calling service, first check the following table for possible problems.

General

?The power does not turn ON.01

The fuse has blown.

After checking for short circuits in the wires, replace the fuse with one with the same rating.

No ACC position on vehicle ignition.02

Connect the same wire to the ignition as the battery wire.

?If you have selected Standby mode, the power will go OFF automatically.03

The Power OFF Timer function has been activated.

If you do not want the power to go OFF automatically, cancel the Power OFF Timer function.

?Nothing happens when the buttons are pressed.04

The computer chip in the unit is not functioning normally.

Press the reset button on the unit (page 4).

?There’s a source you can’t switch.05

There’s no tape inserted.

Set the media you want to listen to. If there’s no media in this unit, you can't switch to each source.

The Disc changer isn’t connected.08

Connect the Disc changer. If the Disc changer isn’t connected to it's input terminal, You can't switch to an external disc source.

?The memory is erased when the ignition is turned OFF.10

The battery wire has not been connected to the proper terminal.

Connect the wire correctly, referring to the section on <Connecting Wires to Terminals>.

The ignition and battery wire are incorrectly connected.11

Connect the wire correctly, referring to the section on <Connecting Wires to Terminals>.

?The TEL mute function does not work.15

The TEL mute wire is not connected properly.

Connect the wire correctly, referring to the section on <Connecting Wires to Terminals>.

?The TEL mute function turns ON even though the TEL mute wire is not connected.16

The TEL mute wire is touching a metal part of the car.

Pull the TEL mute wire away from the metal part of the car.

?No sound can be heard, or the volume is low.

The fader or balance settings are set all the way to one side.21

Center the fader and balance settings.

The input/output wires or wiring harness are connected incorrectly.22

Reconnect the input/output wires or the wiring harness correctly. See the section on "Connecting Wires to Terminals".

The cassette tape is bad.23

Try playing another cassette tape. If works fine, the first tape was bad.

?The sound quality is poor or distorted.25

One of the speaker wires is being pinched by a screw in the car.

Check the speaker wiring.

The tape head is dirty.26

Clean the tape head.

The speakers are not wired correctly.27

Reconnect the speaker wires so that each output terminal is connected to a different speaker.

?The Touch Sensor Tone doesn’t sound.34

The preout jack is being used.

The Touch Sensor Tone can’t be output from the preout jack.

?Even though Synchronize Clock is ON, the clock can’t be adjusted.35

The received RDS station isn’t sending time data.

Receive another RDS station.

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Kenwood KRC-37, KRC-394, KRC-31 instruction manual Troubleshooting Guide, General, English