Troubleshooting guide

Problem

Possible Cause

Solution

 

 

 

 

Power supply/cigarette lighter

Make sure power supply/adapter

No power on Here2Anywhere (power

adapter not properly connected

is properly connected

indicator /display not illuminated)

Blown fuse in cigarette lighter

Check the fuse; if blown, replace

 

adapter

with supplied spare fuse

 

 

 

No sound

Audio cable/cassette adapter not

Make sure cable/adapter is

properly connected

properly connected

 

 

 

 

 

 

Check the Antenna Signal screen

Display reads “Acquiring Signal”

 

(see page 25); Change the

Signal is weak or can’t be found

antenna/vehicle location to

 

 

 

maximize signal quality

 

 

 

Display reads “Antenna Error”

The antenna is not connected

Verify antenna connections

 

 

The antenna or cable is faulty

Replace antenna

 

 

 

 

Display reads “Call 1-888-539-SIRIUS to

SIRIUS subscription has not been

Call SIRIUS to activate your

Subscribe”

activated

subscription

 

 

 

Display reads “Invalid Channel”

Stream entered is invalid

Select a different SIRIUS stream

 

 

 

Troubleshooting Guide (continued)

Problem

Possible Cause

Solution

 

 

 

 

 

Turn the power off (press the

 

 

POWER button), wait 5 – 10

 

 

seconds, then turn the power on

 

 

again.

 

 

 

Here2Anywhere operates

Microprocessor error

Turn the unit’s power off, remove

erroneously

 

it from the dock, wait 5 – 10

 

 

seconds, replace it in the dock

 

 

and turn the power back on.

 

 

 

 

 

If the problem persists, consult

 

 

your Kenwood dealer.

Specifications:

Audio output (100 ~ 250 ohms) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .950mV RMS Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3A fast blow Power supply requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 ~ 16V, negative ground Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5”(W) x 45/16”(D) x 13/4”(H)

26

Here2Anywhere Instruction Manual

 

Here2Anywhere Instruction Manual

27

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Kenwood KTC-H2A1 manual Troubleshooting guide, Specifications, Problem Possible Cause Solution