Kingston Technology PCREAD/SSFDC manual How to Reach Kingston

14 Appendix A Troubleshooting

How to Reach Kingston

If you have any problems, questions, or comments associated with installing or using your Kingston SSFDC™ Card Reader, please call Kingston Technology Technical Support to speak to a technician. For the latest file updates and information, access the Kingston BBS or Kingston’s Internet Web site using your modem. To receive immediate product information sent to you by fax, call Kingston’s RAMfax™ service and use the voice menu system to make your selections. The RAMfax server will call back to your office fax machine and send you the requested information immediately from anywhere in the U.S. or Canada.

Technical Support: 6:00 am to 6:00 pm Pacific Time

Monday through Friday

(800)435-0640 or (714) 435-2639

(714)424-3939 T/S fax

(714)437-3310 Network T/S fax

Kingston Europe: 8:00 to 17:00 GMT 44 0 1932 738800

within the U.K. 01932 738 858 phone 44 1 932 738 880 fax From Germany: 0130 115 639 phone 0130 860 599 fax

Austria: 0660 5569 phone 0660 7434 fax Switzerland: 0800 557 748 phone 0800 552 182 fax

France: 0800 905 701 phone 0800 900 910 fax Belgium: 0800 72763 phone 0800 72763

BBS: Kingston’s Bulletin Board Service

(714)435-2636, up to 28.8Kbps, 8-N-1

Internet: Visit Kingston’s Web site at http://www.kingston.com

For Product Information:

sales@kingston.com

For Technical Support:

tech_support@kingston.com

RAMfax: Automatic Faxback System (U.S. and Canada) (800) 435-0056 or (714) 435-2677

Kingston Technology Company SSFDC™ Card Reader - Rev. A00