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12 | Appendix A Troubleshooting |
Appendix A Troubleshooting
This section describes problems you may encounter when installing your Kingston SSFDC™ Card Reader, as well as how to contact Kingston Technology if you require technical support.
Symptom |
| Possible Cause |
| Suggestion | ||
Installation program cannot | (1.) | Power to the SSFDC™ | (1.) | Make sure the SSFDC™ | ||
be successfully completed. |
| Reader is not installed |
| Reader’s power and | ||
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| properly. |
| interface cables are all | ||
| (2.) | Defective devices or | (2.) | properly connected. | ||
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| cables. | Try to install the | |||
| (3.) | Incompatible devices or |
| SSFDC™ Reader on | ||
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| cables. |
| another PC to ensure it is | ||
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| working properly. | ||
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| (3.) | Make sure you are using | ||
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| the correct SSFDC™ | ||
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| storage card. | ||
SSFDC™ Reader cannot be | (1.) | Improper connection | (1.) | Check all connections | ||
connected, Physical driver=0; | (2.) | SSFDC™ Reader is not | (2.) | Check the power to the | ||
Logical drive =0 |
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| SSFDC | ™ | Reader. | |
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| (3.) | Conflict with other device's | (3.) | Assign different IRQ | ||
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| IRQ number (such as |
| numbers to the device or | ||
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| sound card). |
| add parameter to the | ||
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| driver to either disable | ||
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| IRQ or use other IRQ | ||
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| setting. |
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LED is not lit. | (1.) | Power is not supplied to | (1.) | Check power connection. | ||
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| device. | (2.) | The LED may be bad or | ||
| (2.) | The access LED is not |
| the SSFDC™ Reader may | ||
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| lighted when SSFDC™ |
| not be working properly. | ||
|
| Reader is accessed. |
| Replace the storage card | ||
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| and try again. | ||
Problem with printing jobs | (1.) | The fast printing option in | (1.) | Disable the fast printing | ||
under Windows environment |
| Windows printer set up is |
| option in Windows | ||
when printer is connected to |
| enabled. |
| printer set up. | ||
SSFDC™ Reader’s printer |
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have this problem if the |
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printer is connected to host |
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computer directly. |
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Kingston Technology Company | SSFDC™ Card Reader - Rev. A00 |