Print quality troubleshooting | HP F4400 specification

Chapter 8

Solve a problem

To verify that the software is properly installed, double-click the HP Solution Center icon on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed.

Print quality troubleshooting

Use this section to solve these print quality problems:

•Wrong, inaccurate, or bleeding colors

•Ink is not filling the text or graphics completely

•The printout has a horizontal band of distortion near the bottom of a borderless print

•Printouts have horizontal streaks or lines

•Printouts are faded or have dull colors

•Printouts seem blurry or fuzzy

•Printouts have vertical streaks

•Printouts are slanted or skewed

•Ink streaks on the back of the paper

•The text edges are jagged

Wrong, inaccurate, or bleeding colors

If your printout has one of the following print quality problems, try the solutions in this section for help.

•Colors look different than what you expected.

For example, the colors in your graphic or photo look one way on your computer screen but print out differently, or magenta was replaced with cyan in your printout.

•Colors run into each other, or look like they are smeared on the page. The edges might have a feathering appearance instead of being sharp and defined.

Try the following solutions if the colors appear wrong, inaccurate, or bleed into each other.

54 Solve a problem

Image 57

HP F4400 manual Print quality troubleshooting, Wrong, inaccurate, or bleeding colors

Contents

Windows Help HP Deskjet F4400 All-in-One series Page Contents Contents Printer parts Get to know the HP All-in-One Control panel features Control panel features HP Deskjet F4424 All-in-One only Get to know the HP All-in-One Print documents PrintRelated topics To print from a software application To print a photo on photo paper Print photos To print a borderless image To print envelopes Print envelopes Paper Type Plain paper Print on specialty mediaPrint transparencies Click the Printing Shortcuts tab Print labels Print Quality Normal or Best Print Quality Best Print brochuresOrientation Portrait or Landscape Two-sided printing Manual Print Quality Normal Print bookletsLeft Edge Booklet Right Edge Booklet Paper Type Plain Paper Orientation Portrait or Landscape Print posters Print iron-on transfers Click Printer Features, and then set Mirror Image to On Print using the maximum dpi Print a WebTo print a Web View the print resolution To print in Maximum dpi modeTo view the print resolution Use printing shortcuts To create a printing shortcutTo delete a printing shortcut To change the default print settings Set the default print settings Recommended papers for printing Paper basics HP Iron-On Transfers HP Office PaperHP Premium Inkjet Transparency Film HP Photo Value Pack Load media Load small-size paperLoad full-size paper Load envelopes Paper basics Paper basics Scan Scan to a computerSingle page scan a. Load original Related topics Copy Copy text or mixed documentsSided original to 1-sided copy a. Load paper Paper type Set the copy paper type Paper basics on Copy Copy HP Deskjet F4424 All-in- One only Press Start PC Copy Black or Start PC Copy Color Copy text or mixed documents Chapter Check the estimated ink levels Work with cartridgesTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Estimated Ink Level tab Choose the right cartridges Order ink suppliesFind the cartridge number To order ink cartridges from your desktop Manually clean print cartridges Automatically clean print cartridgesTo clean the print cartridges Click Clean the Print Cartridges To replace the cartridges Replace the cartridges Replace the cartridges Cartridge warranty information Cartridge warranty information Work with cartridges If you have a problem, follow these steps Solve a problemHP support Support process Phone support period Placing a callSupport phone numbers 5RP¤QLD After the phone support period Additional warranty options Setup troubleshootingTroubleshooting common setup issues Product will not turn on Solution 2 Press the On button more slowly Solution 1 Press the On button to turn on the product After setting up the product, it does not print Solution 2 Set your product as the default printer Solution 5 Load paper in the input trayMinimum System Checks screen appears Received a message that an Unknown Error has occurred Uninstall and reinstall the software To uninstall from a Windows computerRegistration screen does not appear Wrong, inaccurate, or bleeding colors Print quality troubleshooting Solution 3 Check the paper type Solution 2 Check the paper loaded in the input tray Solution 4 Check the ink levels Solution 5 Check the print settingsSolution 6 Align the printer Solution 7 Contact HP support Ink is not filling the text or graphics completelyTo align the printer Solution 2 Check the ink levels Solution 3 Check the print settingsSolution 4 Check the paper type Solution 1 Check the paper type Solution 5 Contact HP support Solution 3 Rotate the image Solution 2 Use a higher print quality settingPrintouts have horizontal streaks or lines To select a print speed or quality Solution 3 Make sure the paper is loaded correctly Solution 4 Use a higher print quality setting Solution 5 Align the printerTo align the printer from the HP Photosmart Software Printouts are faded or have dull colors Solution 6 Automatically clean the print cartridges Solution 5 Automatically clean the print cartridges Solution 1 Check the print settings Solution 6 Contact HP supportSolution 2 Use a higher quality image Printouts seem blurry or fuzzy Solution 3 Print the image in a smaller size Solution 4 Align the printerPrintouts have vertical streaks Solution 2 Make sure only one type of paper is loaded Solution 1 Make sure the paper is loaded correctlySolution 1 Print on a page of plain paper Printouts are slanted or skewed Solution 1 Use TrueType or OpenType fonts Solution 2 Wait while the ink driesSolution 2 Align the printer Text edges are jagged Print troubleshooting Solution 1 Reload the envelopes in the input trayEnvelopes print incorrectly Solution 3 Tuck the flaps to avoid paper jams Solution 2 Load a different type of envelopeSolution 1 Restart the product and your computer Product prints meaningless characters To check your margin settings Solution 2 Try printing another documentMargins are not printing as expected Pages in my document came out in the wrong order Solution 3 Load the stack of paper correctly Solution 2 Verify the paper size settingSolution 4 Load the stack of envelopes correctly Blank page came out while printing Solution 2 Check for blank pages at the end of the document Solution 1 Check the ink levels in the print cartridgesSolution 3 Load more paper in the input tray Solution 4 Check the print cartridges for protective tape Scanned image is blank Scan troubleshooting Scanned image has incorrect page layout Scanned image is incorrectly croppedText format is incorrect Scanned image shows dotted lines instead of text Nothing happens when I try to copy Copy troubleshootingTo adjust the brightness Text is incorrect or missing Solution 1 Turn on the product Solution 2 Place the original correctly on the glassSolution 3 Wait for the product to finish other tasks Solution 1 Place the original correctly on the glass Solution 5 Check for a paper jamSolution 2 Clean the scanner glass Parts of the original do not appear or are cut off Printout is blank Solution 2 Check the ink levels in the print cartridges Flashing lights Errors Errors File messages Product messagesFirmware revision mismatch Memory is full General user messages Solution 2 Create more space on your hard drive Solution 1 Close applications that are not being usedBorderless printing error Cannot crop Power and connection messages Paper messagesPrint cartridge messages Non-HP cartridges installed Previously used genuine HP cartridges installedOriginal HP ink has been depleted Printing in ink-backup mode Print Cartridge Problem Incorrect Print CartridgesLow on ink Solution 1 Remove and reinsert the print cartridges Incorrectly Installed Cartridges Print Cartridges MissingTo make sure the print cartridges are installed correctly Print cartridges missing or not detected Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Incompatible print cartridges Solution 2 Contact HP customer support Print cartridges in wrong slot To determine which print cartridge is having the problem Print cartridge problem Tri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem To stop a print job from the HP All-in-One Stop the current job Stop the current job Hewlett-Packard Company notices Technical information Environmental product stewardship program Power consumption Material safety data sheetsEco-Tips Paper use Italiano Chemical Substances Regulatory model identification number Regulatory notices Vcci Class B compliance statement for users in Japan FCC statement HP Deskjet F4400 All-in-One series declaration of conformity Technical information Index Index 110