Solution 5 Contact HP support | HP F4400 specification

plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This will prevent the photo paper from curling.

For more information, see:

•“Load media ” on page 23

•“Paper basics ” on page 21

Cause: The wrong kind of paper was loaded in the input tray.

If this did not solve the issue, try the next solution.

Solution 5: Contact HP support

Solution: Contact HP support for service.

Go to: www.hp.com/support.

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Cause: There was a problem with the printhead.

Solve a problem

The printout has a horizontal band of distortion near the bottom of a borderless print

Try the following solutions if your borderless print has a blurry band or line on the bottom of it.

NOTE: For this issue, there is not a problem with your ink supplies. Therefore, replacing the ink cartridges or printhead is not necessary.

•Solution 1: Check the paper type

•Solution 2: Use a higher print quality setting

•Solution 3: Rotate the image

Solution 1: Check the paper type

Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product.

Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper.

Store photo media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This will prevent the photo paper from curling.

For more information, see:

•“Load media ” on page 23

•“Paper basics ” on page 21

Cause: The wrong kind of paper was loaded in the input tray.

Print quality troubleshooting

59

Image 62

HP F4400 manual Solution 5 Contact HP support, Solution 1 Check the paper type

Contents

Windows Help HP Deskjet F4400 All-in-One series Page Contents Contents Get to know the HP All-in-One Printer parts Control panel features Control panel features HP Deskjet F4424 All-in-One only Get to know the HP All-in-One Related topics PrintPrint documents To print from a software application Print photos To print a photo on photo paper To print a borderless image Print envelopes To print envelopes Print transparencies Print on specialty mediaPaper Type Plain paper Click the Printing Shortcuts tab Print Quality Normal or Best Print labels Orientation Portrait or Landscape Print brochuresPrint Quality Best Two-sided printing Manual Left Edge Booklet Right Edge Booklet Print Quality NormalPrint booklets Print posters Paper Type Plain Paper Orientation Portrait or Landscape Click Printer Features, and then set Mirror Image to On Print iron-on transfers To print a Web Print using the maximum dpiPrint a Web To view the print resolution View the print resolutionTo print in Maximum dpi mode To delete a printing shortcut Use printing shortcutsTo create a printing shortcut Set the default print settings To change the default print settings Paper basics Recommended papers for printing HP Premium Inkjet Transparency Film HP Office PaperHP Iron-On Transfers HP Photo Value Pack Load full-size paper Load mediaLoad small-size paper Load envelopes Paper basics Paper basics Single page scan a. Load original ScanScan to a computer Related topics Sided original to 1-sided copy a. Load paper CopyCopy text or mixed documents Set the copy paper type Paper type Paper basics on Copy Copy HP Deskjet F4424 All-in- One only Press Start PC Copy Black or Start PC Copy Color Copy text or mixed documents Chapter To check the ink levels from the HP Photosmart Software Work with cartridgesCheck the estimated ink levels Printer Toolbox appears Click the Estimated Ink Level tab Find the cartridge number Order ink suppliesChoose the right cartridges To order ink cartridges from your desktop To clean the print cartridges Automatically clean print cartridgesManually clean print cartridges Click Clean the Print Cartridges Replace the cartridges To replace the cartridges Replace the cartridges Cartridge warranty information Cartridge warranty information Work with cartridges HP support Solve a problemIf you have a problem, follow these steps Support process Support phone numbers Phone support periodPlacing a call After the phone support period 5RP¤QLD Troubleshooting common setup issues Setup troubleshootingAdditional warranty options Product will not turn on Solution 2 Press the On button more slowly After setting up the product, it does not print Solution 1 Press the On button to turn on the product Minimum System Checks screen appears Solution 2 Set your product as the default printerSolution 5 Load paper in the input tray Received a message that an Unknown Error has occurred Registration screen does not appear Uninstall and reinstall the softwareTo uninstall from a Windows computer Print quality troubleshooting Wrong, inaccurate, or bleeding colors Solution 2 Check the paper loaded in the input tray Solution 3 Check the paper type Solution 6 Align the printer Solution 4 Check the ink levelsSolution 5 Check the print settings To align the printer Solution 7 Contact HP supportInk is not filling the text or graphics completely Solution 4 Check the paper type Solution 2 Check the ink levelsSolution 3 Check the print settings Solution 5 Contact HP support Solution 1 Check the paper type Printouts have horizontal streaks or lines Solution 2 Use a higher print quality settingSolution 3 Rotate the image To select a print speed or quality Solution 3 Make sure the paper is loaded correctly To align the printer from the HP Photosmart Software Solution 4 Use a higher print quality settingSolution 5 Align the printer Solution 6 Automatically clean the print cartridges Printouts are faded or have dull colors Solution 5 Automatically clean the print cartridges Solution 2 Use a higher quality image Solution 6 Contact HP supportSolution 1 Check the print settings Printouts seem blurry or fuzzy Printouts have vertical streaks Solution 3 Print the image in a smaller sizeSolution 4 Align the printer Solution 1 Print on a page of plain paper Solution 1 Make sure the paper is loaded correctlySolution 2 Make sure only one type of paper is loaded Printouts are slanted or skewed Solution 2 Align the printer Solution 2 Wait while the ink driesSolution 1 Use TrueType or OpenType fonts Text edges are jagged Envelopes print incorrectly Print troubleshootingSolution 1 Reload the envelopes in the input tray Solution 1 Restart the product and your computer Solution 2 Load a different type of envelopeSolution 3 Tuck the flaps to avoid paper jams Product prints meaningless characters Margins are not printing as expected Solution 2 Try printing another documentTo check your margin settings Pages in my document came out in the wrong order Solution 4 Load the stack of envelopes correctly Solution 2 Verify the paper size settingSolution 3 Load the stack of paper correctly Blank page came out while printing Solution 3 Load more paper in the input tray Solution 1 Check the ink levels in the print cartridgesSolution 2 Check for blank pages at the end of the document Solution 4 Check the print cartridges for protective tape Scan troubleshooting Scanned image is blank Text format is incorrect Scanned image is incorrectly croppedScanned image has incorrect page layout Scanned image shows dotted lines instead of text To adjust the brightness Copy troubleshootingNothing happens when I try to copy Text is incorrect or missing Solution 3 Wait for the product to finish other tasks Solution 1 Turn on the productSolution 2 Place the original correctly on the glass Solution 2 Clean the scanner glass Solution 5 Check for a paper jamSolution 1 Place the original correctly on the glass Parts of the original do not appear or are cut off Solution 2 Check the ink levels in the print cartridges Printout is blank Errors Flashing lights Errors Firmware revision mismatch Product messagesFile messages Memory is full General user messages Borderless printing error Solution 1 Close applications that are not being usedSolution 2 Create more space on your hard drive Cannot crop Print cartridge messages Power and connection messagesPaper messages Original HP ink has been depleted Non-HP cartridges installedPreviously used genuine HP cartridges installed Low on ink Printing in ink-backup modePrint Cartridge Problem Incorrect Print Cartridges To make sure the print cartridges are installed correctly Incorrectly Installed Cartridges Print Cartridges MissingSolution 1 Remove and reinsert the print cartridges Print cartridges missing or not detected Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solution 2 Contact HP customer support Incompatible print cartridges Print cartridges in wrong slot Print cartridge problem To determine which print cartridge is having the problem Tri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem Stop the current job To stop a print job from the HP All-in-One Stop the current job Technical information Hewlett-Packard Company notices Environmental product stewardship program Eco-Tips Material safety data sheetsPower consumption Paper use Chemical Substances Italiano Regulatory notices Regulatory model identification number FCC statement Vcci Class B compliance statement for users in Japan HP Deskjet F4400 All-in-One series declaration of conformity Technical information Index Index 110