Solution 3 Make sure the paper is loaded correctly | HP F4400

•Solution 6: Automatically clean the print cartridges.

•Solution 7: Contact HP support

Solution 1: Make sure you are using genuine HP ink cartridges

Solution: Check to see if your ink cartridges are genuine HP ink cartridges.

HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered under warranty.

If you believe you purchased genuine HP ink cartridges, go to:

www.hp.com/go/anticounterfeit

Cause: Non-HP ink cartridges were being used.

If this did not solve the issue, try the next solution.

Solution 2: Check the ink levels

Solution: Check the estimated ink levels in the cartridges.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the cartridges until print quality becomes unacceptable.

Cause: The ink cartridges might have insufficient ink.

If this did not solve the issue, try the next solution.

Solution 3: Make sure the paper is loaded correctly

Solution: Make sure that the paper is loaded correctly in the input tray. For more information, see:

“Load media” on page 23

Cause: The paper was not loaded correctly.

If this did not solve the issue, try the next solution.

Solve a problem

Print quality troubleshooting

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HP F4400 Solution 1 Make sure you are using genuine HP ink cartridges, Solution 3 Make sure the paper is loaded correctly

Contents

Windows Help HP Deskjet F4400 All-in-One series Page Contents Contents Get to know the HP All-in-One Printer parts Control panel features Control panel features HP Deskjet F4424 All-in-One only Get to know the HP All-in-One Print Print documentsRelated topics To print from a software application Print photos To print a photo on photo paper To print a borderless image Print envelopes To print envelopes Print on specialty media Paper Type Plain paperPrint transparencies Click the Printing Shortcuts tab Print Quality Normal or Best Print labels Print brochures Print Quality BestOrientation Portrait or Landscape Two-sided printing Manual Print booklets Print Quality NormalLeft Edge Booklet Right Edge Booklet Print posters Paper Type Plain Paper Orientation Portrait or Landscape Click Printer Features, and then set Mirror Image to On Print iron-on transfers Print a Web Print using the maximum dpiTo print a Web To print in Maximum dpi mode View the print resolutionTo view the print resolution To create a printing shortcut Use printing shortcutsTo delete a printing shortcut Set the default print settings To change the default print settings Paper basics Recommended papers for printing HP Office Paper HP Iron-On TransfersHP Premium Inkjet Transparency Film HP Photo Value Pack Load small-size paper Load mediaLoad full-size paper Load envelopes Paper basics Paper basics Scan to a computer ScanSingle page scan a. Load original Related topics Copy text or mixed documents CopySided original to 1-sided copy a. Load paper Set the copy paper type Paper type Paper basics on Copy Copy HP Deskjet F4424 All-in- One only Press Start PC Copy Black or Start PC Copy Color Copy text or mixed documents Chapter Work with cartridges Check the estimated ink levelsTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Estimated Ink Level tab Order ink supplies Choose the right cartridgesFind the cartridge number To order ink cartridges from your desktop Automatically clean print cartridges Manually clean print cartridgesTo clean the print cartridges Click Clean the Print Cartridges Replace the cartridges To replace the cartridges Replace the cartridges Cartridge warranty information Cartridge warranty information Work with cartridges Solve a problem If you have a problem, follow these stepsHP support Support process Placing a call Phone support periodSupport phone numbers After the phone support period 5RP¤QLD Setup troubleshooting Additional warranty optionsTroubleshooting common setup issues Product will not turn on Solution 2 Press the On button more slowly After setting up the product, it does not print Solution 1 Press the On button to turn on the product Solution 5 Load paper in the input tray Solution 2 Set your product as the default printerMinimum System Checks screen appears Received a message that an Unknown Error has occurred To uninstall from a Windows computer Uninstall and reinstall the softwareRegistration screen does not appear Print quality troubleshooting Wrong, inaccurate, or bleeding colors Solution 2 Check the paper loaded in the input tray Solution 3 Check the paper type Solution 5 Check the print settings Solution 4 Check the ink levelsSolution 6 Align the printer Ink is not filling the text or graphics completely Solution 7 Contact HP supportTo align the printer Solution 3 Check the print settings Solution 2 Check the ink levelsSolution 4 Check the paper type Solution 5 Contact HP support Solution 1 Check the paper type Solution 2 Use a higher print quality setting Solution 3 Rotate the imagePrintouts have horizontal streaks or lines To select a print speed or quality Solution 3 Make sure the paper is loaded correctly Solution 5 Align the printer Solution 4 Use a higher print quality settingTo align the printer from the HP Photosmart Software Solution 6 Automatically clean the print cartridges Printouts are faded or have dull colors Solution 5 Automatically clean the print cartridges Solution 6 Contact HP support Solution 1 Check the print settingsSolution 2 Use a higher quality image Printouts seem blurry or fuzzy Solution 4 Align the printer Solution 3 Print the image in a smaller sizePrintouts have vertical streaks Solution 1 Make sure the paper is loaded correctly Solution 2 Make sure only one type of paper is loadedSolution 1 Print on a page of plain paper Printouts are slanted or skewed Solution 2 Wait while the ink dries Solution 1 Use TrueType or OpenType fontsSolution 2 Align the printer Text edges are jagged Solution 1 Reload the envelopes in the input tray Print troubleshootingEnvelopes print incorrectly Solution 2 Load a different type of envelope Solution 3 Tuck the flaps to avoid paper jamsSolution 1 Restart the product and your computer Product prints meaningless characters Solution 2 Try printing another document To check your margin settingsMargins are not printing as expected Pages in my document came out in the wrong order Solution 2 Verify the paper size setting Solution 3 Load the stack of paper correctlySolution 4 Load the stack of envelopes correctly Blank page came out while printing Solution 1 Check the ink levels in the print cartridges Solution 2 Check for blank pages at the end of the documentSolution 3 Load more paper in the input tray Solution 4 Check the print cartridges for protective tape Scan troubleshooting Scanned image is blank Scanned image is incorrectly cropped Scanned image has incorrect page layoutText format is incorrect Scanned image shows dotted lines instead of text Copy troubleshooting Nothing happens when I try to copyTo adjust the brightness Text is incorrect or missing Solution 2 Place the original correctly on the glass Solution 1 Turn on the productSolution 3 Wait for the product to finish other tasks Solution 5 Check for a paper jam Solution 1 Place the original correctly on the glassSolution 2 Clean the scanner glass Parts of the original do not appear or are cut off Solution 2 Check the ink levels in the print cartridges Printout is blank Errors Flashing lights Errors Product messages File messagesFirmware revision mismatch Memory is full General user messages Solution 1 Close applications that are not being used Solution 2 Create more space on your hard driveBorderless printing error Cannot crop Paper messages Power and connection messagesPrint cartridge messages Previously used genuine HP cartridges installed Non-HP cartridges installedOriginal HP ink has been depleted Print Cartridge Problem Incorrect Print Cartridges Printing in ink-backup modeLow on ink Incorrectly Installed Cartridges Print Cartridges Missing Solution 1 Remove and reinsert the print cartridgesTo make sure the print cartridges are installed correctly Print cartridges missing or not detected Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solution 2 Contact HP customer support Incompatible print cartridges Print cartridges in wrong slot Print cartridge problem To determine which print cartridge is having the problem Tri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem Stop the current job To stop a print job from the HP All-in-One Stop the current job Technical information Hewlett-Packard Company notices Environmental product stewardship program Material safety data sheets Power consumptionEco-Tips Paper use Chemical Substances Italiano Regulatory notices Regulatory model identification number FCC statement Vcci Class B compliance statement for users in Japan HP Deskjet F4400 All-in-One series declaration of conformity Technical information Index Index 110