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HP F4400 manual Product messages, File messages, Firmware revision mismatch, Memory is full

Models: F4400

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Page 85

Chapter 8

(continued)

Attention

Estimate

Number

On light

Description

Solution

light

d Ink

of Copies

Level

display

lights

fast

The tri-color print

Replace the tri-color

blinking

cartridge has been

print cartridge, or print

Solve

Black ink

removed.

in ink-backup mode

with the black print

On

cartridge. For more

level light

a

information, see

“Printing in ink-

problem

backup mode ”

on page 87.

On

Tri-color

Current

On

The black print

Replace the black

ink level

selection

cartridge is getting

print cartridge when

light On

On

low on ink.

print quality is no

Black ink

longer acceptable.

level ! and

The black print

Replace the black

fourth

cartridge has been

print cartridge, or print

indicator

removed.

in ink-backup mode

blinking

with the tri-color print

cartridge. For more

information, see

“Printing in ink-

backup mode”

on page 87.

Product messages

The following is a list of product-related error messages:

•Firmware revision mismatch

•Memory is full

Firmware revision mismatch

Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Cause: The revision number of the product firmware does not match the revision number of the software.

Memory is full

Solution: Try making fewer copies at a time.

Cause: The document you are copying has exceeded the memory of the product.

File messages

The following is a list of file-related error messages:

•Error reading or writing the file

82 Solve a problem

Image 85

HP F4400 manual Product messages, File messages, Firmware revision mismatch, Memory is full

Contents

Windows Help HP Deskjet F4400 All-in-One series Page Contents Contents Printer parts Get to know the HP All-in-OneControl panel features Control panel features HP Deskjet F4424 All-in-One only Get to know the HP All-in-One Print documents PrintRelated topics To print from a software applicationTo print a photo on photo paper Print photosTo print a borderless image To print envelopes Print envelopesPaper Type Plain paper Print on specialty mediaPrint transparencies Click the Printing Shortcuts tabPrint labels Print Quality Normal or BestPrint Quality Best Print brochuresOrientation Portrait or Landscape Two-sided printing ManualPrint booklets Print Quality NormalLeft Edge Booklet Right Edge Booklet Paper Type Plain Paper Orientation Portrait or Landscape Print postersPrint iron-on transfers Click Printer Features, and then set Mirror Image to OnPrint a Web Print using the maximum dpiTo print a Web To print in Maximum dpi mode View the print resolutionTo view the print resolution To create a printing shortcut Use printing shortcutsTo delete a printing shortcut To change the default print settings Set the default print settingsRecommended papers for printing Paper basicsHP Iron-On Transfers HP Office PaperHP Premium Inkjet Transparency Film HP Photo Value PackLoad small-size paper Load mediaLoad full-size paper Load envelopes Paper basics Paper basics Scan to a computer ScanSingle page scan a. Load original Related topics Copy text or mixed documents CopySided original to 1-sided copy a. Load paper Paper type Set the copy paper typePaper basics on Copy Copy HP Deskjet F4424 All-in- One only Press Start PC Copy Black or Start PC Copy Color Copy text or mixed documents Chapter Check the estimated ink levels Work with cartridgesTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Estimated Ink Level tabChoose the right cartridges Order ink suppliesFind the cartridge number To order ink cartridges from your desktopManually clean print cartridges Automatically clean print cartridgesTo clean the print cartridges Click Clean the Print CartridgesTo replace the cartridges Replace the cartridgesReplace the cartridges Cartridge warranty information Cartridge warranty information Work with cartridges If you have a problem, follow these steps Solve a problemHP support Support processPlacing a call Phone support periodSupport phone numbers 5RP¤QLD After the phone support periodAdditional warranty options Setup troubleshootingTroubleshooting common setup issues Product will not turn onSolution 2 Press the On button more slowly Solution 1 Press the On button to turn on the product After setting up the product, it does not printSolution 5 Load paper in the input tray Solution 2 Set your product as the default printerMinimum System Checks screen appears Received a message that an Unknown Error has occurred To uninstall from a Windows computer Uninstall and reinstall the softwareRegistration screen does not appear Wrong, inaccurate, or bleeding colors Print quality troubleshootingSolution 3 Check the paper type Solution 2 Check the paper loaded in the input traySolution 5 Check the print settings Solution 4 Check the ink levelsSolution 6 Align the printer Ink is not filling the text or graphics completely Solution 7 Contact HP supportTo align the printer Solution 3 Check the print settings Solution 2 Check the ink levelsSolution 4 Check the paper type Solution 1 Check the paper type Solution 5 Contact HP supportSolution 3 Rotate the image Solution 2 Use a higher print quality settingPrintouts have horizontal streaks or lines To select a print speed or qualitySolution 3 Make sure the paper is loaded correctly Solution 5 Align the printer Solution 4 Use a higher print quality settingTo align the printer from the HP Photosmart Software Printouts are faded or have dull colors Solution 6 Automatically clean the print cartridgesSolution 5 Automatically clean the print cartridges Solution 1 Check the print settings Solution 6 Contact HP supportSolution 2 Use a higher quality image Printouts seem blurry or fuzzySolution 4 Align the printer Solution 3 Print the image in a smaller sizePrintouts have vertical streaks Solution 2 Make sure only one type of paper is loaded Solution 1 Make sure the paper is loaded correctlySolution 1 Print on a page of plain paper Printouts are slanted or skewedSolution 1 Use TrueType or OpenType fonts Solution 2 Wait while the ink driesSolution 2 Align the printer Text edges are jaggedSolution 1 Reload the envelopes in the input tray Print troubleshootingEnvelopes print incorrectly Solution 3 Tuck the flaps to avoid paper jams Solution 2 Load a different type of envelopeSolution 1 Restart the product and your computer Product prints meaningless charactersTo check your margin settings Solution 2 Try printing another documentMargins are not printing as expected Pages in my document came out in the wrong orderSolution 3 Load the stack of paper correctly Solution 2 Verify the paper size settingSolution 4 Load the stack of envelopes correctly Blank page came out while printingSolution 2 Check for blank pages at the end of the document Solution 1 Check the ink levels in the print cartridgesSolution 3 Load more paper in the input tray Solution 4 Check the print cartridges for protective tapeScanned image is blank Scan troubleshootingScanned image has incorrect page layout Scanned image is incorrectly croppedText format is incorrect Scanned image shows dotted lines instead of textNothing happens when I try to copy Copy troubleshootingTo adjust the brightness Text is incorrect or missingSolution 2 Place the original correctly on the glass Solution 1 Turn on the productSolution 3 Wait for the product to finish other tasks Solution 1 Place the original correctly on the glass Solution 5 Check for a paper jamSolution 2 Clean the scanner glass Parts of the original do not appear or are cut offPrintout is blank Solution 2 Check the ink levels in the print cartridgesFlashing lights ErrorsErrors File messages Product messagesFirmware revision mismatch Memory is fullGeneral user messages Solution 2 Create more space on your hard drive Solution 1 Close applications that are not being usedBorderless printing error Cannot cropPaper messages Power and connection messagesPrint cartridge messages Previously used genuine HP cartridges installed Non-HP cartridges installedOriginal HP ink has been depleted Print Cartridge Problem Incorrect Print Cartridges Printing in ink-backup modeLow on ink Solution 1 Remove and reinsert the print cartridges Incorrectly Installed Cartridges Print Cartridges MissingTo make sure the print cartridges are installed correctly Print cartridges missing or not detectedSolution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Incompatible print cartridges Solution 2 Contact HP customer supportPrint cartridges in wrong slot To determine which print cartridge is having the problem Print cartridge problemTri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem To stop a print job from the HP All-in-One Stop the current jobStop the current job Hewlett-Packard Company notices Technical informationEnvironmental product stewardship program Power consumption Material safety data sheetsEco-Tips Paper useItaliano Chemical SubstancesRegulatory model identification number Regulatory noticesVcci Class B compliance statement for users in Japan FCC statementHP Deskjet F4400 All-in-One series declaration of conformity Technical information Index Index110