Solution 2 Check the ink levels | HP F4400 instruction

Chapter 8

Solve a problem

NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered under warranty.

If you believe you purchased genuine HP ink cartridges, go to:

www.hp.com/go/anticounterfeit

Cause: Non-HP ink cartridges were being used.

If this did not solve the issue, try the next solution.

Solution 2: Check the ink levels

Solution: Check the estimated ink levels in the cartridges.

NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low-ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the cartridges until print quality becomes unacceptable.

Cause: The ink cartridges might have insufficient ink.

If this did not solve the issue, try the next solution.

Solution 3: Check the print settings

Solution: Check the print settings.

•Check the paper type setting to make sure it matches the type of paper loaded in the input tray.

•Check the print quality setting and make sure it is not set too low.

Print the image with a high print quality setting, such as Best or Maximum dpi.

Cause: The paper type or print quality settings were set incorrectly. If this did not solve the issue, try the next solution.

Solution 4: Check the paper type

Solution: HP recommends that you use HP papers or any other paper type that is appropriate for the product.

Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper.

Store photo media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you

58 Solve a problem

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HP F4400 manual Solution 2 Check the ink levels, Solution 3 Check the print settings, Solution 4 Check the paper type

Contents

Windows Help HP Deskjet F4400 All-in-One series Page Contents Contents Printer parts Get to know the HP All-in-One Control panel features Control panel features HP Deskjet F4424 All-in-One only Get to know the HP All-in-One Print documents PrintRelated topics To print from a software application To print a photo on photo paper Print photos To print a borderless image To print envelopes Print envelopes Paper Type Plain paper Print on specialty mediaPrint transparencies Click the Printing Shortcuts tab Print labels Print Quality Normal or Best Print Quality Best Print brochuresOrientation Portrait or Landscape Two-sided printing Manual Print booklets Print Quality NormalLeft Edge Booklet Right Edge Booklet Paper Type Plain Paper Orientation Portrait or Landscape Print posters Print iron-on transfers Click Printer Features, and then set Mirror Image to On Print a Web Print using the maximum dpiTo print a Web To print in Maximum dpi mode View the print resolutionTo view the print resolution To create a printing shortcut Use printing shortcutsTo delete a printing shortcut To change the default print settings Set the default print settings Recommended papers for printing Paper basics HP Iron-On Transfers HP Office PaperHP Premium Inkjet Transparency Film HP Photo Value Pack Load small-size paper Load mediaLoad full-size paper Load envelopes Paper basics Paper basics Scan to a computer ScanSingle page scan a. Load original Related topics Copy text or mixed documents CopySided original to 1-sided copy a. Load paper Paper type Set the copy paper type Paper basics on Copy Copy HP Deskjet F4424 All-in- One only Press Start PC Copy Black or Start PC Copy Color Copy text or mixed documents Chapter Check the estimated ink levels Work with cartridgesTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Estimated Ink Level tab Choose the right cartridges Order ink suppliesFind the cartridge number To order ink cartridges from your desktop Manually clean print cartridges Automatically clean print cartridgesTo clean the print cartridges Click Clean the Print Cartridges To replace the cartridges Replace the cartridges Replace the cartridges Cartridge warranty information Cartridge warranty information Work with cartridges If you have a problem, follow these steps Solve a problemHP support Support process Placing a call Phone support periodSupport phone numbers 5RP¤QLD After the phone support period Additional warranty options Setup troubleshootingTroubleshooting common setup issues Product will not turn on Solution 2 Press the On button more slowly Solution 1 Press the On button to turn on the product After setting up the product, it does not print Solution 5 Load paper in the input tray Solution 2 Set your product as the default printerMinimum System Checks screen appears Received a message that an Unknown Error has occurred To uninstall from a Windows computer Uninstall and reinstall the softwareRegistration screen does not appear Wrong, inaccurate, or bleeding colors Print quality troubleshooting Solution 3 Check the paper type Solution 2 Check the paper loaded in the input tray Solution 5 Check the print settings Solution 4 Check the ink levelsSolution 6 Align the printer Ink is not filling the text or graphics completely Solution 7 Contact HP supportTo align the printer Solution 3 Check the print settings Solution 2 Check the ink levelsSolution 4 Check the paper type Solution 1 Check the paper type Solution 5 Contact HP support Solution 3 Rotate the image Solution 2 Use a higher print quality settingPrintouts have horizontal streaks or lines To select a print speed or quality Solution 3 Make sure the paper is loaded correctly Solution 5 Align the printer Solution 4 Use a higher print quality settingTo align the printer from the HP Photosmart Software Printouts are faded or have dull colors Solution 6 Automatically clean the print cartridges Solution 5 Automatically clean the print cartridges Solution 1 Check the print settings Solution 6 Contact HP supportSolution 2 Use a higher quality image Printouts seem blurry or fuzzy Solution 4 Align the printer Solution 3 Print the image in a smaller sizePrintouts have vertical streaks Solution 2 Make sure only one type of paper is loaded Solution 1 Make sure the paper is loaded correctlySolution 1 Print on a page of plain paper Printouts are slanted or skewed Solution 1 Use TrueType or OpenType fonts Solution 2 Wait while the ink driesSolution 2 Align the printer Text edges are jagged Solution 1 Reload the envelopes in the input tray Print troubleshootingEnvelopes print incorrectly Solution 3 Tuck the flaps to avoid paper jams Solution 2 Load a different type of envelopeSolution 1 Restart the product and your computer Product prints meaningless characters To check your margin settings Solution 2 Try printing another documentMargins are not printing as expected Pages in my document came out in the wrong order Solution 3 Load the stack of paper correctly Solution 2 Verify the paper size settingSolution 4 Load the stack of envelopes correctly Blank page came out while printing Solution 2 Check for blank pages at the end of the document Solution 1 Check the ink levels in the print cartridgesSolution 3 Load more paper in the input tray Solution 4 Check the print cartridges for protective tape Scanned image is blank Scan troubleshooting Scanned image has incorrect page layout Scanned image is incorrectly croppedText format is incorrect Scanned image shows dotted lines instead of text Nothing happens when I try to copy Copy troubleshootingTo adjust the brightness Text is incorrect or missing Solution 2 Place the original correctly on the glass Solution 1 Turn on the productSolution 3 Wait for the product to finish other tasks Solution 1 Place the original correctly on the glass Solution 5 Check for a paper jamSolution 2 Clean the scanner glass Parts of the original do not appear or are cut off Printout is blank Solution 2 Check the ink levels in the print cartridges Flashing lights Errors Errors File messages Product messagesFirmware revision mismatch Memory is full General user messages Solution 2 Create more space on your hard drive Solution 1 Close applications that are not being usedBorderless printing error Cannot crop Paper messages Power and connection messagesPrint cartridge messages Previously used genuine HP cartridges installed Non-HP cartridges installedOriginal HP ink has been depleted Print Cartridge Problem Incorrect Print Cartridges Printing in ink-backup modeLow on ink Solution 1 Remove and reinsert the print cartridges Incorrectly Installed Cartridges Print Cartridges MissingTo make sure the print cartridges are installed correctly Print cartridges missing or not detected Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Incompatible print cartridges Solution 2 Contact HP customer support Print cartridges in wrong slot To determine which print cartridge is having the problem Print cartridge problem Tri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem To stop a print job from the HP All-in-One Stop the current job Stop the current job Hewlett-Packard Company notices Technical information Environmental product stewardship program Power consumption Material safety data sheetsEco-Tips Paper use Italiano Chemical Substances Regulatory model identification number Regulatory notices Vcci Class B compliance statement for users in Japan FCC statement HP Deskjet F4400 All-in-One series declaration of conformity Technical information Index Index 110