Solution 2 Clean the print cartridge contacts | HP F4400 guide

Chapter 8

Solve a problem

6.Repeat steps 1 and 2 for the tri-color print cartridge on the left side. Cause: The indicated print cartridges were installed incorrectly.

If this did not solve the issue, try the next solution.

Solution 2: Clean the print cartridge contacts

Solution: Clean the print cartridge contacts on the print carridge(s) that are experiencing the problem.

Make sure you have the following materials available:

•Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart or leave fibers.

TIP: Coffee filters are lint-free and work well for cleaning print cartridges.

•Distilled, filtered, or bottled water (tap water might contain contaminants that can damage the print cartridges).

CAUTION: Do not use platen cleaners or alcohol to clean the print cartridge contacts. These can damage the print cartridge or the product.

To clean the print cartridge contacts

1.Turn on the product and open the print cartridge door. The print carriage moves to the center of the product.

2.Wait until the print carriage is idle and silent, and then unplug the power cord from the back of the product.

3.Lightly press down on the print cartridge to release it, and then pull it towards you out of the slot.

NOTE: Do not remove both print cartridges at the same time. Remove and clean each print cartridge one at a time. Do not leave a print cartridge outside the HP All-in-One for more than 30 minutes.

4.Inspect the print cartridge contacts for ink and debris buildup.

5.Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from it.

6.Hold the print cartridge by its sides.

7.Clean only the copper-colored contacts. Allow the print cartridges to dry for approximately ten minutes.

96 Solve a problem

Image 99

HP F4400 manual Solution 2 Clean the print cartridge contacts

Contents

Windows Help HP Deskjet F4400 All-in-One series Page Contents Contents Printer parts Get to know the HP All-in-One Control panel features Control panel features HP Deskjet F4424 All-in-One only Get to know the HP All-in-One To print from a software application PrintPrint documents Related topics To print a photo on photo paper Print photos To print a borderless image To print envelopes Print envelopes Click the Printing Shortcuts tab Print on specialty mediaPaper Type Plain paper Print transparencies Print labels Print Quality Normal or Best Two-sided printing Manual Print brochuresPrint Quality Best Orientation Portrait or Landscape Print Quality Normal Print bookletsLeft Edge Booklet Right Edge Booklet Paper Type Plain Paper Orientation Portrait or Landscape Print posters Print iron-on transfers Click Printer Features, and then set Mirror Image to On Print using the maximum dpi Print a WebTo print a Web View the print resolution To print in Maximum dpi modeTo view the print resolution Use printing shortcuts To create a printing shortcutTo delete a printing shortcut To change the default print settings Set the default print settings Recommended papers for printing Paper basics HP Photo Value Pack HP Office PaperHP Iron-On Transfers HP Premium Inkjet Transparency Film Load media Load small-size paperLoad full-size paper Load envelopes Paper basics Paper basics Scan Scan to a computerSingle page scan a. Load original Related topics Copy Copy text or mixed documentsSided original to 1-sided copy a. Load paper Paper type Set the copy paper type Paper basics on Copy Copy HP Deskjet F4424 All-in- One only Press Start PC Copy Black or Start PC Copy Color Copy text or mixed documents Chapter Printer Toolbox appears Click the Estimated Ink Level tab Work with cartridgesCheck the estimated ink levels To check the ink levels from the HP Photosmart Software To order ink cartridges from your desktop Order ink suppliesChoose the right cartridges Find the cartridge number Click Clean the Print Cartridges Automatically clean print cartridgesManually clean print cartridges To clean the print cartridges To replace the cartridges Replace the cartridges Replace the cartridges Cartridge warranty information Cartridge warranty information Work with cartridges Support process Solve a problemIf you have a problem, follow these steps HP support Phone support period Placing a callSupport phone numbers 5RP¤QLD After the phone support period Product will not turn on Setup troubleshootingAdditional warranty options Troubleshooting common setup issues Solution 2 Press the On button more slowly Solution 1 Press the On button to turn on the product After setting up the product, it does not print Solution 2 Set your product as the default printer Solution 5 Load paper in the input trayMinimum System Checks screen appears Received a message that an Unknown Error has occurred Uninstall and reinstall the software To uninstall from a Windows computerRegistration screen does not appear Wrong, inaccurate, or bleeding colors Print quality troubleshooting Solution 3 Check the paper type Solution 2 Check the paper loaded in the input tray Solution 4 Check the ink levels Solution 5 Check the print settingsSolution 6 Align the printer Solution 7 Contact HP support Ink is not filling the text or graphics completelyTo align the printer Solution 2 Check the ink levels Solution 3 Check the print settingsSolution 4 Check the paper type Solution 1 Check the paper type Solution 5 Contact HP support To select a print speed or quality Solution 2 Use a higher print quality settingSolution 3 Rotate the image Printouts have horizontal streaks or lines Solution 3 Make sure the paper is loaded correctly Solution 4 Use a higher print quality setting Solution 5 Align the printerTo align the printer from the HP Photosmart Software Printouts are faded or have dull colors Solution 6 Automatically clean the print cartridges Solution 5 Automatically clean the print cartridges Printouts seem blurry or fuzzy Solution 6 Contact HP supportSolution 1 Check the print settings Solution 2 Use a higher quality image Solution 3 Print the image in a smaller size Solution 4 Align the printerPrintouts have vertical streaks Printouts are slanted or skewed Solution 1 Make sure the paper is loaded correctlySolution 2 Make sure only one type of paper is loaded Solution 1 Print on a page of plain paper Text edges are jagged Solution 2 Wait while the ink driesSolution 1 Use TrueType or OpenType fonts Solution 2 Align the printer Print troubleshooting Solution 1 Reload the envelopes in the input trayEnvelopes print incorrectly Product prints meaningless characters Solution 2 Load a different type of envelopeSolution 3 Tuck the flaps to avoid paper jams Solution 1 Restart the product and your computer Pages in my document came out in the wrong order Solution 2 Try printing another documentTo check your margin settings Margins are not printing as expected Blank page came out while printing Solution 2 Verify the paper size settingSolution 3 Load the stack of paper correctly Solution 4 Load the stack of envelopes correctly Solution 4 Check the print cartridges for protective tape Solution 1 Check the ink levels in the print cartridgesSolution 2 Check for blank pages at the end of the document Solution 3 Load more paper in the input tray Scanned image is blank Scan troubleshooting Scanned image shows dotted lines instead of text Scanned image is incorrectly croppedScanned image has incorrect page layout Text format is incorrect Text is incorrect or missing Copy troubleshootingNothing happens when I try to copy To adjust the brightness Solution 1 Turn on the product Solution 2 Place the original correctly on the glassSolution 3 Wait for the product to finish other tasks Parts of the original do not appear or are cut off Solution 5 Check for a paper jamSolution 1 Place the original correctly on the glass Solution 2 Clean the scanner glass Printout is blank Solution 2 Check the ink levels in the print cartridges Flashing lights Errors Errors Memory is full Product messagesFile messages Firmware revision mismatch General user messages Cannot crop Solution 1 Close applications that are not being usedSolution 2 Create more space on your hard drive Borderless printing error Power and connection messages Paper messagesPrint cartridge messages Non-HP cartridges installed Previously used genuine HP cartridges installedOriginal HP ink has been depleted Printing in ink-backup mode Print Cartridge Problem Incorrect Print CartridgesLow on ink Print cartridges missing or not detected Incorrectly Installed Cartridges Print Cartridges MissingSolution 1 Remove and reinsert the print cartridges To make sure the print cartridges are installed correctly Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Incompatible print cartridges Solution 2 Contact HP customer support Print cartridges in wrong slot To determine which print cartridge is having the problem Print cartridge problem Tri-color print cartridge Black print cartridge Solution 1 Remove and reinsert the print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Replace the print cartridges Solve a problem To stop a print job from the HP All-in-One Stop the current job Stop the current job Hewlett-Packard Company notices Technical information Environmental product stewardship program Paper use Material safety data sheetsPower consumption Eco-Tips Italiano Chemical Substances Regulatory model identification number Regulatory notices Vcci Class B compliance statement for users in Japan FCC statement HP Deskjet F4400 All-in-One series declaration of conformity Technical information Index Index 110