•Solution 2: Check for blank pages at the end of the document
•Solution 3: Load more paper in the input tray
•Solution 4: Check the print cartridges for protective tape
Solution 1: Check the ink levels in the print cartridges
Solution: Check the estimated ink levels remaining in the print cartridges.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a
If there is ink remaining in the print cartridges, but you are still noticing a problem, print a
Cause: If you are printing black text, and a blank page comes out of the product, the black print cartridge might be empty.
If this did not solve the issue, try the next solution.
Solution 2: Check for blank pages at the end of the document
Solution: Open the document file in your software application and remove any extra pages or lines at the end of the document.
Cause: The document you are printing contains an additional blank page. If this did not solve the issue, try the next solution.
Solution 3: Load more paper in the input tray
Solution: If the product has only a few sheets remaining, load more paper in the input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray.
For more information, see: “Load media” on page 23
Cause: The product was out of paper.
If this did not solve the issue, try the next solution.
Solution 4: Check the print cartridges for protective tape
Solution: Check each print cartridge. The tape might have been removed from the
Solve a problem
Print troubleshooting | 73 |